Contact AQIS

Byford Quarantine Station—Perth
Phone: +61 8 9525 1763
Fax: +61 8 9526 2199
Email: Byford

Eastern Creek Quarantine Station—Sydney
Phone: +61 2 9625 4566
Fax: +61 2 9832 1532
Email: Eastern Creek

Spotswood Quarantine Station—Melbourne
Phone: +61 3 9391 1627
Fax: +61 3 9391 0860
Email: Spotswood

Phone: +61 2 6272 3232

Email: Dairy
Phone: 1300 723 241 (General enquiries)

Email: Entry Management
Phone: +61 2 6272 3390

For Commercial Sale

Contact the Imported Food Program and the relevant quarantine program

Imported Food Program

(Imported Food Inspection Scheme)

GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 5488
Fax: +61 2 6272 5423
Email: Imported Food

For the quarantine requirements:

Biologicals Program
 (if the food or its ingredients are of animal origin)
Phone: +61 2 6272 4578
Email: Biologicals

Plant Quarantine Program
(if the food or its ingredients are of plant origin)
Phone: +61 2 6272 3917
Email: Plant Quarantine

Search the Import Conditions database (ICON) 

[Please enter the name of the program in the ‘subject’ field when emailing the department]

For Personal Use

Contact the relevant quarantine program only

• Up to 10 kilograms of solid food, or
• Up to 10 litres of liquid food, or
• Up to 2 litres of concentrated liquid food, or
• Up to 2 Kilograms of dried food, or
• Up to 1 kilogram of spices

(The weight limitations for Human Therapeutics may differ. Search the Import Conditions database)

Biologicals Program
(if the food or its ingredients are of animal origin)
Phone: +61 2 6272 4578
Email: Biologicals

Plant Quarantine Program
(if the food or its ingredients are of plant origin)
Phone: +61 2 6272 3917
Email: Plant Quarantine

Search the Import Conditions database (ICON)

[Please enter the name of the program in the ‘subject’ field when emailing the department]

AQIS Live Animal Exports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4581
Fax: +61 2 6272 5423
Email: Animal Exports

AQIS Live Animal Imports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4454
Fax: +61 2 6272 3110
Email: Animal Imports

Mail centres (including items that can't be mailed to Australia)

For enquiries about moving to Australia see 'Moving to Australia or Importing Personal Effects/Household Goods'

Maritime National Coordination Centre(MNCC)
Hours of operation 06:30 to 18:30 in your state

Email: Maritime NCC
Phone: 1300 004 605
Fax: 1300 005 882

Military NCC
AQIS
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: AQIS Military

Email: Plant Quarantine
Phone: +61 2 6272 3917

AQIS National office (Canberra)
Email: Quarantine Reports
Phone: +61 2 6272 4688
Fax: +61 2 6272 4874

AQIS Central East Region office (NSW)
Phone: +61 2 8334 7675
Fax: +61 2 8334 7680
Email: NSWPQD

AQIS North East Region office (Brisbane)
Phone: +61 7 3246 8694
Email: CIU Brisbane

AQIS Northern Region office (Cairns)
Phone: +61 7 4030 7852
Fax: +61 7 4030 7843
Email: CDO

AQIS South East Region office (VIC)
Phone: +61 3 8308 5018/21
Fax: +61 3 8308 5014
Email: VIC Risk Unit

AQIS South East Region office (TAS)
Phone: +61 3 6233 3352
Fax: +61 3 6234 6785

AQIS South West Region office (SA)
Phone: +61 8 8201 6134

AQIS South West Region office (WA)
Phone: +61 8 9334 1502
Email: CIUWA

AQIS Northern Region office (Darwin)
Phone: +61 8 8920 7040
Fax: +61 8 8920 7022
Email: AQIS Northern Region Office

Timber and Timber Products National Coordination Centre
Phone: +61 3 8318 6929
Fax: +61 3 8318 6777
Email: Timber Imports