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A single 24/7 emergency telephone number is being rolled out across Russia – «112». Coverage for the entire country is planned to be completed by 2012.
Photo by Anna Nazarova
The service is expected to be provided in Russian and English, with an operator redirecting you to a specific department that will deal with your enquiry. Calls to 112 will be free of charge from both landlines and mobile phones, and it’s already in use by most mobile phone operators.
Here are the free federal emergency numbers which can be dialled from a landline and mobile phone
Things get more complicated if you’re calling from a mobile phone. The numbers vary depending on the mobile phone network you’re using. Here’s a table of the major ones in Russia:
| Landline | Mobile phone | ||||
| Beeline | Megafon | MTS | Skylink | ||
| Fire Department | 01 | 001 | 010 | 01 | 01 |
| Police | 02 | 002 | 020 | 02 | 02 |
| Ambulance | 03 | 003 | 030 | 03 | 03 |
| Universal emergency service (In both English and Russian) | — | 112 | 112 | 112 | 112 |
| 24/7 Customer Service in English (Charges apply. For roaming fees, contact your home network provider) | — | 0511 | — | — | — |
| Emergency unit of Moscow Rescue Service (Charges apply. For roaming fees, contact your home network provider) | — | — | 0911 | — | — |
