US Quick Connect makes travel faster,
easier and more enjoyable for
US-bound passengers connecting through EIA
Canadian passengers with boarding cards and/or baggage tags
connecting to US destinations no longer have to retrieve their bags
and re-check in with their airlines before entering US Customs.
Instead, they can enjoy the wide range of food, beverage
and retail services available in EIA's domestic passenger
lounge while waiting for their connecting flights.
After arriving at EIA, US Quick Connect passengers can proceed
directly to their connecting flights by way of a new US Quick
Connect security station at US Customs. Bags will be transferred
directly to the US baggage room for security screening and loading
on to their US connection.
Connecting to the US will be even faster for NEXUS members. After going
through the US Quick Connect station, NEXUS card holders will be
able to use NEXUS self-serve kiosks and dedicated lanes that bypass
line-ups, making EIA the fastest and most convenient way for
western Canadians to connect to the US.
Frequently asked questions
Q Do I see my bag before I land
at my US destination?
A No, as long as you have a
ticket and your bag(s) is/are tagged through to
their US
destination, you will not need to claim your luggage until
your final US destination.
Q What if a customs agent wants
to inspect my bag?
A There are protocols set up so
that the bag(s) is/are brought up from the baggage
room and into the customs hall, permitting the agent to interview
the
passenger/examine luggage as required. This is the only
circumstance when a US
bound connecting passenger will see their bag in Edmonton.
Otherwise, you will
simply claim your bag at your US destination.
Q What if I arrive at the US
Quick Connect bypass door before my luggage has been
transferred?
A The US Quick Connect agent at
the bypass door will scan your bag tag. If you arrive
at the door before the bag has been transferred, the agent will let
you know and
invite you to spend time in the domestic passenger lounge
before proceeding
through to US pre-clearance.
Q How do I find my way to the US
Quick Connect bypass door?
A Simply follow the signage with
the US flag to the far south end of the domestic
passenger lounge. As we launch this program and help familiarize
our customers with
the improved process, our Northern Lights Airport Volunteers
will be watching for
connecting travellers, and assisting with directions.
Q What's the benefit to the
traveller?
A 1. It's easier, faster and
more enjoyable to connect through EIA without having to
pick up and re-check your bags.
2. The domestic passenger lounge is significantly larger and has
many more amenities
that our connecting passengers will now be able to enjoy.
3. The connecting time and process will be far quicker and
easier.