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Customer Service

Group Solutions
Group Life & Health - 1-800-499-4415
Group Savings & Retirement - 1-800-242-1704

Individual Solutions
Individual Insurance - 1-888-841-6633
Individual Investments - 1-888-841-6633

Standard Life Mutual Funds:
- A-Series - 1-888-345-0756
- Legend Series - 1-888-345-0756

Client Confirmation Program

If you do not receive a prompt response to a message sent to one of our Customer Service areas using an online contact form, it is possible that technical difficulties prevented our receiving your message or your receiving our response, that the return e-mail address you provided was in error, or a number of other factors.

Should this occur, you may wish to resend your e-mail message or to contact the appropriate Customer Service area using their toll-free telephone number.




Sales Offices

Group Solutions
Group Life & Health
Group Savings & Retirement

Individual Solutions
Individual Insurance
Individual Investments
Standard Life Mutual Funds (A-Series, E-Series & Legend Series)
Business Consultancy™




Office Coordinates

Claims and Administration
Montréal Head Office
Calgary Administrative Office
Standard Life Trust




Customer Information & Protection

Customer Complaint Filing Process
When your expectations have not been met.

CLHIA Consumer Information
Consumer information and services.

Important information for participating policyholders
Important information on how policy dividends are determined and allocated.

Standard Life Structured Settlement Arrangements (PDFs):
- Notice to Parties
- Frequently Asked Questions

Unclaimed Property
Search our database if you believe you are an owner or a beneficiary of unclaimed property held by Standard Life Canada or its affiliates.

Privacy Policy
At Standard Life, we are committed to maintaining the highest standards of integrity in our business.

Fraud Warning
Beware of fraudulent schemes.




Media Inquiries

For media contacts, please consult
our Press Room section.




Careers

To inquire about current positions, consult our Careers section.




Questions? For more information about Standard Life or to send us your feedback on our web site,
write to us at information@standardlife.ca.





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