Common Use IT Handbook

Airports increasingly rely on common use IT services within the terminal and airfield operations to reduce capacity congestion and increase efficiency. This new handbook provides a compilation of best industry practices taken from airports around the world and identifies some of the key areas that must be considered in the development of common use IT services. It provides airport operators with a high level overview as well as the detailed technical descriptions contained in the annexes.
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Airports & Persons with Disabilities A Handbook for Airport Operators (2003)

This handbook, primarily addressed to airport operators, is intended to enhance the accessibility of air travel to persons with disabilities.
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ACI CUSS Survey Report

The report of the Common Use Self Service (CUSS) Kiosk Survey conducted in 2005/2006 contains a snapshot of the current CUSS deployments. 90 airports responded to the survey giving a wide spread to the results. The report gives details on  the types of deployments taking place at airports as well as details such as the location of kiosks, bag drop set ups, and the technology being deployed on the kiosks.
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