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ACE: Supporting SiteCatalyst for Partners

ACE: Supporting SiteCatalyst for Partners ensures you have the expertise to act as tier 1 ClientCare representatives. This certification is intended for Partners seeking to provide first tier support to their customers.

By earning the ACE: Supporting SiteCatalyst for Partners credential, you can prove your expertise in supporting the latest version of the solution. Becoming an ACE: Supporting SiteCatalyst for Partners professional can help you differentiate yourself in today's competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential.

For employers, the Implementation certification verifies that your employees have a clear understanding of both the concepts and the value of SiteCatalyst and a focus on impacting their online business with the tool.

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This exam measures your SiteCatalyst knowledge and skills of the topics listed below.

  • Report Suite Creation
  • Report Suite Settings
  • Data Latency
  • Administration Console settings
  • Traffic Variables, Features, & Functions
  • Traffic variable syntax and limitations
  • Page naming
  • Site section / channel variable
  • Server variable
  • Common Problems
  • Bug Submission

Language(s): English

Audience(s): First tier SiteCatalyst support partners

Technology: SiteCatalyst

Type: Proctored Exam

Certification consists of achieving the minimum passing score on a multiple choice and short answer test. Some questions may require the test taker use SiteCatalyst tools and features to troubleshoot.

Time: The certification exam has a time limit of 120 minutes, and includes a timer to mark the remaining time.

Passing Score: The minimum passing score for the SiteCatalyst certification is 84%.

Number of Questions: 61 multiple choice questions (worth from one to three points each).

To help you prepare for this exam, Adobe Training Services recommends that you have hands-on experience with the product and that you use the following training resources.

Training: Attend the SiteCatalyst Implementation Training course, provided by Adobe Training Services. The three-day course provides users with the skills required to take business requirements, translate them into an implementation solution, and code them on the page. Topics include traffic variables, conversion variables, configuration variables, troubleshooting implementations, data manipulation tools, and advanced SiteCatalyst tools and features including your role as a technical lead/participant.

Videos: The online training module located within SiteCatalyst will provide additional review content (SiteCatalyst Help>Getting Started>Training).

  • SiteCatalyst New User Orientation
  • Introduction to Implementation
  • Key Performance Indicators
  • Implementation Strategies
  • SiteCatalyst Administrator Training
  • Process to Implement First Party Cookies

Reading: Study the Implementation Manual and knowledgebase articles, available in the Help section of SiteCatalyst. This can help you understand the main questions that people have as they use SiteCatalyst, and provide insight into the real-life use of the product.

The exam guide includes an exam overview, topics, review materials, and exam format to help you in your preparation to take the ACE: Supporting SiteCatalyst for Partners exam.

Download the guide here.

  • 404 error pages (s.pageType)
  • Hierarchies
  • Custom Insight variables (s.prop)
  • List property variables
  • Correlations
  • Pathing for traffic variables
  • Allocation versus Participation
  • Conversion Variables, Features & Functions
  • The Events variable
  • Predefined eCommerce events
  • Custom events
  • The Products variable and its various fields
  • Purchase ID variable
  • Visitor profile variables
  • Event Incrementors
  • Campaign variable
  • Conversion variables (eVars)
  • Subrelations (Conversion Breakdowns)
  • Additional Metrics for Commerce
  • General Variables & Enhancements
  • Configuration Variables
  • Download & Exit Link Configuration
  • Custom Link Tracking
  • JavaScript Plug-ins
  • Plug-in: getQueryParam
  • Plug-in: getValOnce
  • General knowledge of SiteCatalyst Advanced Tools
  • VISTA Data-processing Engine
  • Classifications & SAINT
  • Cookies: "first-party" vs. "third-party"
  • Referrers and Redirects
  • User Management
  • Troubleshooting tools