Client Care

What we do

Omniture ClientCare is your one-stop shop worldwide for all product usage and technical support questions and assistance. We have the answers to questions such as:

• How do I run this report?
• How do I get at this data?
• I need to understand how this works, can you help me?

ClientCare options

The support options below are available to your designated Omniture users from within the Omniture Suite Help Portal. We have coverage available in seven languages. Contact us via:

1. Chat: "Live Chat" at the ClientCare web portal
2. Web: "Ask a Question" at the ClientCare web portal
3. Email
4. Phone: many toll free numbers available worldwide

Additional help options

We have more support solutions available to users from within the Omniture Suite Help Portal

• Online Knowledgebase containing thousands of helpful articles in 7 languages
• User forums where the Omniture community can communicate and share ideas