This is the Games On Net support mechanism for general issues or queries. From here you can create a Support Request that goes straight to our Admin team so that they can assist you directly. If you have any questions or comments regarding our network that would benefit from public discussion, you would be best served by creating a post in either a game specific discussion group or in the Feedback forum.

Please provide a one-line summary of your request in the Subject field, and a more detailed description of your request or enquiry in the Comments section. When you have completed the form, press submit and the form below will convert your request into an actionable job in our job tracking system.

Our team of Admins aim to action all requests within 3 business days, however during peak periods, such as school holidays, delays can be expected. Please ensure that the email address listed in your profile is up to date.





PLEASE NOTE: This form is for Support Requests only - all other requests will be discarded. If you would like to report a player or you have been banned yourself, please visit the Trouble Maker Report or Ban Appeal and Information pages and use the submission tools there. Further information on these processes can be found in our FAQ and our other contact methods are listed on the Contact Us page.