The Movable Buffet

Dispatches from Las Vegas
by Richard Abowitz

Category: Vegas travel

10 things I love about Las Vegas in 2009

April 29, 2009 | 11:51 am

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I was feeling whimsical this morning. And, looking at this list, many of the things I like best are free (though a couple, I admit, by virtue of being abstract).

10. Affordable housing. To many locals, including myself, who bought a couple years ago, this is probably painful. But right now it is also absolutely true as you can buy homes for less than the material and labor it took to build them.

9. Fake happy casino employees: Or, what could be more mundanely called great customer service.The resort corridor is packed with fake smiles of casino employees who always seem delighted to serve you. I don't know if these people are having a good day or a bad day. They just do their jobs fantastically in a really efficient and cheerful way that, by and large, puts customers first and helps tourists have great times. Vegas might be the last truly great customer service location in the country.

8. The diversity. Vegas is often and fairly mocked for investing billions into creating a tacky fantasy of middle America's take of life amid the wild and naughty libertines. And I will leave those higher issues to architecture experts, sociologists and anthropologists. I only want to say that whomsoever the fantasy was meant to reach, the Vegas experience has proven to have worldwide appeal. Sit in a casino and you will hear nearly every language spoken at some point. That diversity is part of the community for residents as well. The cast of Cirque's "Love" alone has brought to Vegas residents from 14 countries.

7. Strippers. I wonder if any city with a comparable population has as many strippers? You don't have to go near a strip club. If you are a local you know the experience of a woman in designer pink sweats (generally a tattoo slightly visible on the lower back -- affectionately known as the "tramp stamp") carrying a lunchbox-style case while buying her items with a thick wad of $1 bills. Anyway, the huge numbers of strippers here definitely adds to the quality of life in Vegas. I have been entertained by the drama they can create in resorts; I have seen tourist friends who fall in love with them (extra entertaining); and, most important, they toss lots of cash (earned from tourists) into the Las Vegas economy.

6. Penn & Teller. I can't say I knew much about them when I first saw their Vegas show in 1999 (then at MGM Grand). I had just moved here and expected some sort of magic show with jokes. Perhaps that was for the best, because the surprise experience of these mad scientists, carnies and performance artists is one from which I have never fully recovered. I keep wanting every Vegas show to be as good, but none really get there. With their cable series and their ever-evolving Rio production show, Penn & Teller are the resident geniuses of Vegas.

5. Looking down on things. The Strip is simply gorgeous to look at during the evening. And the best views are, unsurprisingly, the high ones. Amazing sight lines can be expensive like at the Foundation Room at Mandalay Bay or more affordable and accessible like the top of the Stratosphere. But the best view is the one when your plane lands the right way and you see the Strip reaching up below you and your heart starts beating faster.

4. House of Blues at Mandalay Bay. Whether Guns 'N Roses or Old 97's or bands no one has heard about yet are playing, House of Blues has consistently been the best concert venue in Vegas. Because it is so familiar to locals and tourists, HOB can never get the credit it deserves for the many ways the venue has made Las Vegas a great place to visit and live. And, while the ironies abound, I love going to a casino for the gospel brunch on Sundays at House of Blues. I am pretty sure that (outside of Elvis tribute shows) this is the only gospel you will find on the Strip. 

3. Listening. I know people watching is the more obvious pleasure. But stand in an elevator or wait in a taxi line and you will overhear the most amazing conversations. I have heard people decide on divorce in a taxi line and once overheard two people awkwardly talking on an elevator quite obviously right after one had rejected the other's marriage proposal. So, the next time you are in Vegas, if you can ignore all the glittering lights for a moment to listen, you are sure to be entertained.

2. Entertainers: I don't mean the kind you find in the local telephone book. I mean the showkids who dance and sing and go to auditions. Spend any amount of time on the Strip and you will run into them. This town is always brimming with young, creative and talented people. You will never find more competitive amateur karaoke than in a Las Vegas locals' bar. And, thanks to all of the lounge bands, nightclub dancers and other acts that work as window dressing for tourists, these talented young people are able to earn a good living in Vegas that does not involve waiting tables. To give one example, Venetian headliner Wayne Brady started out working as a young nobody in the '90s doing two shows at MGM's long-gone theme park.

1. Change/no change. John Peel famously offered of the Fall: "They are always different, they are always the same." How true is that of Las Vegas? People talk about old Vegas and new Vegas. And, when the current economic crisis ends, we may be in a new, new Vegas era in which the town is owned by bankers (gag). But the owners --- mob, Howard Hughes, corporations or bankers -- and buildings--- Desert Inn or Wynn -- may change but Vegas has never really changed. Vegas remains fundamentally the place where hardworking adults can come have fun for a few days before heading back home to reality.

Photo by Sarah Gerke


Vegas: Fantasy meets economic reality

November 7, 2008 | 11:17 am

LasvegasThere seems to be parallel realities in Vegas right now. On the one hand, for tourists, things seem almost eerily normal. In fact, better than normal. Room rates have dropped so low that you can find stays at Strip resorts cheaper than budget motels on lonely highways -- with show tickets, gambling coupons, and/or a food credit tossed in for good measure.   

Certainly, some shows are closing: "Stomp Out Loud"  announced its demise as a going concern at Planet Hollywood come January. They hope to find another theater. And many smaller shows have not weathered the economic downturn. One show at the V theater at Planet Hollywood was closed within a week of opening. But other shows quickly take their place, and so no showroom remains empty for long.

In short, Vegas remains much the same place: full of conspicuous consumption, parties every night and carefree fun for all (or those with enough cash). This weekend, the ticket to have is the Madonna concerts at MGM. The top ticket price is a not very budget-conscious -- $375.  In short: There have been a few issues that noticeably affect the tourists in Vegas.

Meanwhile, in the parallel world, the last few months, weeks and even days have been among the most difficult that Las Vegas locals have seen for our economy. Strip revenues and visitor counts have been dropping for more than eight months. The result is now coming into full view almost by the day.

Vegas lacks a Plan B that posits an area without ever-increasing growth. We need more people always coming to exist. Things don't have to drop for Vegas to feel pain. Here is why: New tourists are needed to fill all the new resorts opening -- M, Aliante Station,  Encore, City Center (with six towers), Fontainebleau and even the new tower at Caesars. Meanwhile, near the Strip are the recently opened Palms Place and Trump. I am leaving out MGM's Signature and others. But the point is clear: Even if the number of tourists simply doesn't rise, everyone in Vegas knows bad times are ahead.

From the big gambling companies to the individual employees who live off shifts and tips, these are dark days. All of the major Strip resorts have already done some layoffs (except Wynn, which has to staff its new Encore) on account of the economy. In addition, many workers remaining have seen their hours cut substantially. Almost every local business depends on the casinos in some way. Both of our local newspapers have reported staff cutting at their competitor's parent company. You know that story.

This is on top of Vegas already being ground zero of the foreclosure crisis. As Buffet readers know, I bought my own condominium in February 2007. The other night I walked through my complex and counted eight moving vehicles. Of the owners of the two other units in my building, one has already moved out of state. A renter has moved into the unit. The owners told me before they left that the rent is less than their mortgage but it will allow them to wait out the economy.

A short tour of the agony of the big companies include MGM-Mirage having issues funding the final phase of their gigantic City Center and the Las Vegas Sands (owner of Venetian and Palazzo) admitting they may default on debt. Meanwhile, the malls attached to both the Venetian and the Palazzo are for sale as the parent company teeters with financial issues. Fontainebleau has not opened yet but Moody's just downgraded its debt.  Harrah's has just announced quarterly losses. The Tropicana is in bankruptcy, and I have not even gotten to the Cosmopolitan, where the developer lost the project to bankers months ago. So, behind most smiles in Vegas these days there is a lot of anxiety. Yet, those with jobs are extra grateful to still be standing, and with fewer customers to serve, I've actually noticed an improvement in customer service in my travels on the Strip. Of course, eventually tourists are going to notice. The Riviera, for example, announced it is taking a year off from the badly needed renovation of the property to save money.

So, the one sure thing is that the future guarantees some amazing deals for tourists (and, with gas prices down, why are you reading this in California?). But for locals this is a harrowing economic time, no matter if you are a big player such as Steve Wynn about to open a new casino (Encore) or just a front-line worker hoping to keep working 40 hours.

Vegas only knows how to grow and we are still growing, but no one knows if all those rooms will attract people as has always been true in years past. As elsewhere, these are interesting times and even in a fantasy city such as Vegas it turns out reality exists.

Photo: Sarah Gerke


Room rates on Strip will likely yield

June 25, 2008 | 10:58 am
Trump Yield management is the technical term for how Las Vegas adjusts hotel room rates like a faucet adjusts water. If you want a room on New Year's Eve, you could easily pay 300% more than you would for the same room on the slowest night of the year. Rooms on the Strip don't have a fixed price.  And these days, that is all to the advantage for the bargain-hunting consumer.

The economy is partly the reason for the potential bargains in Strip room rates. But adding to the perfect storm, I think, is the fact that resort companies for the past few years have been planning more for the continued growth of the high end of the market than building for the traditional bread-and-butter customers who come to Vegas for a cheap vacation. But those customers may be the beneficiaries of rooms meant for a different (wealthier) segment of the market altogether.  I think there soon will be some truly amazing opportunities for tourists to enjoy the sort of luxury rooms rarely mentioned in the same sentence with words such as "bargain" or even "affordable."

Here is how it works. The resorts need to fill their rooms 365 days a year in hopes of making money on your going to their shows, shopping, dining and gambling.  As places like the New Frontier and Stardust, which offered affordable rooms, have closed, the new resorts and condo/hotels such as the recently opened Venetian's Palazzo, Palm's Place and Trump, as well as the next wave of properties set to open -- including Wynn's Encore, MGM's six-tower CityCenter and Cosmopolitan -- aren't targeted to bargain shoppers. But after these rooms come on line, yield management means the rooms must be filled, as Sartre and Malcolm X might say, by any rate necessary.

Earlier this month, Anthony Curtis of LasVegasAdvisor.com told the L.A. Times: "I'm predicting the room rates are going to be the lowest in six or seven years" this summer. But for the bargain shopper, the future looks even brighter. High-end rooms may be had for cut-rate costs probably never considered possible when ground was broken on them.
(Photo by Sarah Gerke)

Naked in Vegas

June 11, 2008 |  9:52 am
Las Vegas has been selected by the Transportation Security Administration to receive the next generation of security: a body-scanning device that views under travelers' clothes. From the photos I've seen, the image looks more skeletal than flesh. The new scanner should be operational at McCarran International Airport in August.
 


How late is your flight?

February 18, 2008 | 10:10 am
Airport Those of you who fly into Vegas regularly will love what the Las Vegas Sun put up over the weekend: a searchable database on flight delays to and from Vegas. The tool seems to have been created to accompany one story on flight delays. But I think this is going to be generally useful to a lot of visitors in planning a Vegas vacation. If you have two days in Vegas, you don't want to lose one in airports when you could have planned around the issue. And, looking at the data, you will likely be delayed at some point on many round-trips to Vegas in ways that turn out to be embarrassingly predictable.
 
So, for example, Buffet photographer Sarah Gerke visits her family a few times a year by flying to Seattle using Alaska Airlines. There never seems to be a problem getting her to Seattle, but her return flight to Vegas is usually delayed. In fact, this result turns out not be a quirk or coincidence. Searching the Sun's data, Gerke's flight out of Vegas to Seattle is late only 8% of the time. But her return to Vegas "arrives late 53% of the time. The average delay is 39.06 minutes."  Amazingly, that turns out to be not so bad. So, if you are buying plane tickets to Vegas, you definitely should know what is likely ahead for your flight.
 
For some of these flights, substantial delay is so normal it is shameful. In fact, the statistics are overwhelming enough on some popular flights that you should plan to be late if you buy the ticket. For example, if you were to fly Delta's flight 427 from JFK to Vegas, you should expect that it will on average be more than an hour late 81% of the time. That is right, only 19% of the time does the flight land as scheduled. Of course, Vegas is built on people who come here thinking they are going to beat the odds and be the lucky ones. They just didn't know the gambling started and the luck was needed when they bought their plane tickets. (Photo by Sarah Gerke)

 


Vegas cools off, heats up

August 21, 2007 | 10:43 am
Vegaspool_jimfcdnc_2
The miserable heat is still here everyday in that space between the garage and the valet at a resort that I hear others call "outdoors." But Las Vegas is within a few weeks again of the days keeping mostly under 100 degrees. This means that summer renovations and preparations are nearly complete and Las Vegas is about to ramp up again with new events, places to go, places to eat, shows to see and, of course, always new nightclubs. The gaps in our tourist season used to be more pronounced. That is less so than ever, as these days Las Vegas' slow season still has plenty of activity.
This summer in particular, pool parties and tops-optional pools both reached the next level in terms of  popularity. The pool event parties right now are like the nightclub scene was here a few years ago. That is not a coincidence. Many days publicists send me a list of celebrities who were at the pool parties, and they are usually the same names from the nightclubs. Over this past weekend both K-Fed and Brody Jenner were spotted at the Hard Rock's Rehab pool party on Sunday. One reason for the overlap is that it is the nightclubs that have been brought into manage the pool clubs, as they are called. Venus Pool club, for example, is run by Pure Management Group, who also runs Pure nightclub. Venus Pool Club expects to stay open through October. Next year, they again plan to overlap with "the summer season."
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TripAdvisor reviewed

April 12, 2007 |  8:40 am
If you are planning a vacation to Las Vegas I would recommend a visit to TripAdvisor.com as a repository of valuable information, opinion and tips. I spent hours this morning going over their Las Vegas section and I learned a couple things to add to my trivia arsenal: for one, apparently, there are very few pet friendly hotel options in Vegas and, two, there appears not to be a single bed and breakfast inn here.
 
From the safety tips to the information on getting a good room rate, most of the basics are covered. A lot of the advice is accurate, if a bit general. Not the last word, by a stretch. But the steps they urge visitors to take and the links to more detailed information provided will both get you to everything you could want to know.
 
I was a little surprised by the list of best hotels in Las Vegas that TripAdvisor offers as ranked by their travelers. The Signature MGM Grand was the top choice. A nice place, though not on the Strip. In fact, the Four Seasons at #4 is the first Las Vegas Boulevard address on the best hotel list beating out The Holiday Inn Express on Polaris. And this has to be the only list of the best hotels in Vegas to include Bill's Gamblin' Hall & Saloon in the top ten? That hotel, by the way, is the recently renamed Barbary Coast.  I think that is a pretty good choice, though; Barbary Coast was always a cool overlooked hotel.
 
The member reviews are definitely the highlight. These are frequent travelers who clearly know how to pick over a hotel's service, amenities and condition. A recent article in the New York Times interviewed a number of hotel operators (none from Vegas) about how closely they monitor and respond to their reviews on TripAdvisor. And, while I can't vouch for any specific review, based on what I know about the hotels on the Strip, these customer reviews are, generally speaking, on-target. I am curious how much attention reviews from web sites like TripAdvisor get from Vegas resorts. My guess is more than they are going to want to tell me when I start making calls to ask. I may be wrong.  We will see.
 


Secrets of taxi drivers

April 11, 2007 |  9:36 am
Vegastaxi_e3ys4ugwI am fascinated by trade publications in Las Vegas. There are quite a few of them in Vegas aimed at every occupation that interacts with tourists: the showkids to the valets. Yet, many of them are surprisingly hard to come by if you aren't a member of the right tribe. I think this is because distribution is very expensive in Las Vegas and so trade publications find novel ways to reach their specialized audience.
 
All of this to say that I was an eager audience on April 8 when I got an e-mail from publicist Wayne Bernath urging me to write about Trip Sheet, a magazine that he does a column for, aimed at Vegas' taxi drivers.  In his note, Bernath recalled: "Once I did a promotion on Christmas morning at the airport handing out magic coffee mugs to those at the airport pit (hundreds of taxicabs) and 90 percent of the taxi drivers showed me the magazine and the magazine comes out on the 1st day of the month." (Reading that over, I realize need to ask him about these "magic coffee mugs"?) Yet, while I have heard about Trip Sheet, until yesterday, when in response to my request, Trip Sheet, arrived in the mail, I'd never seen a copy.
 
For such a short magazine (under 50 pages), the contents, cover a range from fiery union rhetoric to customer horror stories to the difficulties of a driver's life in Vegas (12 hour shifts without overtime as independent contractors and all sorts of special fees) to information on road construction. Ever been stuck waiting for a taxi in Vegas?  You would think with the astronomical growth the Strip and the area have enjoyed that more cabs would be welcome? Yet, the union's Trip Sheet columnist, Theatla "Ruthie" Jones, doesn't seem to think more taxis are an answer. She writes that, horrors, one cab company is trying to get 57 taxis approved to work all of Vegas: "Should its (the cab company) application be granted this will mean an additional 57 more medallions on the Strip, at the airport, and downtown. In other words,  57 more medallions serving all of Clark County. We are fighting this Application." No reason for the opposition to these "more" and "additional" and "more" taxis is offered. Anyone have a guess?
 
 
In his initial e-mail, Bernath noted: "You can even buy a cover story." So, I was interested to see what was on the cover. For the February issue that I was sent of the free publication the cover was of The Producers at Paris and the cover informs the drivers that they are offered two free tickets to attend inside the magazine. I don't know if Producers paid to get this cover of Trip Sheet, but it would be a standard sort of move for a show in contemporary Vegas. Here is why: getting cab drivers to attend a show in Vegas is considered, for good reason, crucial to creating buzz and landing customers. Everyone asks a cabdriver's advice. The resorts have known that for a long time. They aren't the only ones. Much of the advertising in Trip Sheet offers insight into the lives and perks of what it is like to drive a cab in Vegas. One tour company offers to pay drivers, in part, to wear a promotional hat. Swingers clubs, topless bars and massage parlors all offer cash and food to drivers for delivering customers. A lot of information in Trip Sheet is focused on driver safety. It obviously can be a dangerous occupation to drive a cab in Las Vegas. Trip Sheet brings this point home. For example, there is a method for drivers to signal distress to other drivers and a check sheet graphic for information police will need after a driver is robed. Like every job in Las Vegas, while driving a cab may seen simple on the surface, Trip Sheet shows the ripples of a world of complexities, regulations, risks, entrepeneurial opportunities and fellowship in this trade.
 
Trip Sheet, also, makes abundantly clear that when tourists hop in a cab, like everything else in Las Vegas, a lot of thought and energy has gone into what they hear, experience and happen to learn when taking a ride.

Photo by Gauthier/LAT

Forget NBA, it's Chinese New Year

February 13, 2007 | 10:17 am
Pig The talk of Las Vegas is all NBA this week, thanks to the NBA All-Star game taking place here off Strip at a local stadium. But that is only part of what makes this such a busy week to be in Las Vegas. Certainly the arrival of this NBA event is being treated as a moment of civic pride by many local residents and politicians. But from the perspective of the Strip, most of the action this week will be coming from overseas for the celebration of Chinese New Year, considered alongside Super Bowl weekend as one of the biggest annual gaming events in Vegas. In terms of entertainment, for example, tonight at Aladdin will be a special broadcast on Chinese television of a concert featuring artists most people in the United States are unlikely to have heard like Taiwan's A-mei  or the winner of China's version of American Idol, Li Yuchun.
Continue reading »

No Smoking Hits Vegas

December 5, 2006 |  1:42 pm

It is one of the most stunning and troubling symbols of Las Vegas compared to the rest of the country. You notice it the minute you get into McCarran International Airport. No, I am not talking about the slot machines. I am talking about the people sitting at them smoking cigarettes. According to the Las Vegas Sun, "McCarran International Airport will become entirely smoke-free by Friday — a dramatic transformation for the smoker-friendly airport."

Has the world come to an end? Anyone see men on horseback? How could this happen in the land where freedom of vice is more or less a right?

This year Nevada voters were asked to choose between two different anti-smoking initiatives. Rather than come out and pitch the less restrictive initiative as more business friendly, it was advertised as being the best choice for banning cigarette smoking indoors. It wasn't. The other initiative was not only more restrictive, it was also backed by many of the well-known health advocacy groups. The cynicism of this willful confusion flopped, because given the choice of how to best limit smoking, well, the Nevada public proved adept by voting for the more restrictive initiative. Therefore, the real issues are only coming out now: bars that serve food feel forced to choose between continuing to do so or keeping smoking at their slot machines. That pretty much means goodbye food.

Anyway, the point is that this issue was never debated before the election because the tavern owners and other backers of the less restrictive initiative tried to confuse voters, and that made them look as stupid as they thought the voters were. No credit to myself here. I didn't vote. But the real strategy that allowed this anti-smoking initiative to pass is an exemption offered in the more restrictive initiative: casino floors are not affected by the measure. Obviously, this is still Las Vegas.



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