Q. How can I subscribe to home delivery?
A. You can subscribe to home delivery of the New
York Post by visiting
http://www.nypost.com/homedelivery
or by calling toll-free 1-800-552-7678.
Q. How do I change my home delivery order
information?
A. Please contact our circulation department at
1-800-552-7678 (toll free) and provide them with the
phone number you used to sign up for home delivery. You cannot change your order information online.
Please indicate if you placed your order online when
you call.
Q. How can I suspend home delivery while on
vacation?
A. To do so, please call 1-800-552-7678 (toll free)
and provide the operator with your telephone number. You cannot suspend home delivery online.
Please indicate if you signed up online for home
delivery of the New York Post.
Q. How do I change my e-mail address?
A. Your email address is what makes your account unique. If your email address has changed, delete your existing account and create a new account with your new email address.
Q. How do I change the newsletter format to
html or to text?
A. You can make this change in the account manager.
Q. How do I add or remove sections to my
newsletter?
A. You can make this change in the account manager.
Q. Can I sign up for a newsletter with a
different e-mail address, while retaining my
old subscription?
A. No. You can only sign up for the newsletter with
the email address you used to register. If you would
like to use a different email address, delete your account and create a new account with your new email address.
Q. Why have I stopped receiving the
newsletter?
A. Below are some of the most common reasons
delivery of your newsletter might stop:
- Your email service provider has a spam or virus filter in place that mistakenly identifies the NYPost newsletter as virus mail or as unwanted spam.
- You have a filtering rule in place on your mail-checking software that is placing the New York Post daily newsletter automatically into your deleted items folder before you've read it.
- You have mistakenly added emailedition@nypost.com to your "junk senders" list and now the newsletter is being automatically placed into your deleted items folder before you've read it.
- You may have signed up for the newsletter, but did not choose any sections in which to receive. To add/change sections, click here.
If the problem is #2 or #3, you can fix this on your own by altering your mail settings. If it's #1, then you'll have to contact your mail service provider for support.
Q. I just signed up to receive the
newsletter but I haven't gotten it yet. Why?
A. Most likely, you are not receiving a newsletter
because you have not signed yourself up for any
specific sections. To add/change sections, click here.
Q. I suspect that the newsletter may have a
virus attached to it. Is this possible?
A. The New York Post's daily newsletter does not
contain a virus or any attachment when delivered
from our servers. If you are having problems, it is
likely that one of two things is happening:
Q. I use WebTV and cannot view the
newsletter in html format. How do I fix
this?
A. You might want to consider changing the format of
your newsletter to text. To do this, click here.
Q. How do I register for one of the New York
Post Online services?
A. You can currently register for a number of
specific services on our site. Below is a list of
the services for which you can register:
Once you have registered for either of the first two services, you will be able to manage your account on NYPOST.com by clicking "Your Account" at the top of any page after logging in.
Q. How do I print an article online?
Q. I have logged in but still can't comment, and the "Login" link still appears in the red bar at the top of the screen. Why?
A. Your browser must be configured to enable
"cookies," which allow websites to remember
information you type into forms and to keep track of
your logged-in status as you navigate. If your
browser is set to disallow cookies, or is configured
with security/privacy settings much higher than the
default settings, the Login system will not function
for you and you will receive an error message.
Q. My browser is stuck on an old homepage.
How do I fix this?
A. Sometimes pages get "stuck" in your browser on a
certain date.
First, try click the refresh icon in your brower's menu bar. If that does not work, please close and reopen the browser. Finally, if that also fails, please read below:
Q. Where can I find old New York Post
articles?
A. You can search through the last 10 years of stories by typing your keywords into the search box in the upper right corner of any page on the site.
Q. What are The Post's freelance
photographer assignment rates?
A. The New York Post pays a minimum of $50 to
freelance photographers for each assignment they
complete.
Q. Do I need to register to get access to The New York
Post Online Edition?
A.
Registration for NYPOST.COM is required in order to comment on stories and to post videos and photos to NYPOST.COM. Registration is not required in order to read stories.
Q. Do any sections still require
registration?
A.
No. Only services, such as our newsletter or home delivery, require registration.
Q. What if I have privacy concerns with
entering certain information on the web
site?
A.
We respect your privacy.
Except as provided in our
privacy policy
, The New York Post will not use the information
you submit to send you unsolicited email and
will not share your personal information with
third parties.
Q. Why am I having trouble signing up for services?
A. If you're having difficulty signing up for services, please contact us with a detailed description of the problem you're having.
Q. I already have an account. How do I log
in?
A.
If you are a current member, you may
click here
to sign in using your e-mail address and password.
In the future, you can very easily log in anywhere
on our website. Simply click "Login" at the top
of any page and follow the instructions.
Q. What should I do if I've forgotten my username or password?
A.
Your username is your email address. Click here to have a temporary password emailed to you. You can login using the temporary password and then change your password to the new one you want to use.
Q. How do I sign up for services like
Home Delivery of the Print Edition
or the Daily Newsletter?
A.
Click here to sign up now or to manage an existing account for the daily newsletter. For home delivery,
click here.
Q. What if I have additional questions or
comments?
A.
For additional questions or comments, please contact
Customer Care by
clicking here.