Microsoft

Business Practices Overview

We are committed to deepening the trust of customers, partners, governments, and communities by demonstrating that we operate with integrity in everything we do. We strive to meet or exceed our legal, regulatory, and ethical responsibilities around the world and to hire and reward employees who share our values and adhere to our Standards of Business Conduct. 

Our position as an industry leader is both an opportunity and a responsibility to set the standard for responsible innovation and community engagement around the world.

Our Commitment: Integrity in All Our Interactions

Each day we interact with a variety of individuals and groups—including our customers, partners, competitors, co-workers, shareholders, vendors, government and regulatory agencies, and the communities in which we operate. We are committed to interacting with all of these audiences in a respectful, ethical manner and in compliance with applicable laws and regulatory requirements.

Microsoft Values

Our values guide our behaviors and must shine through in all our interactions:

  • Integrity and honesty

  • Passion for customers, partners, and technology

  • Open and respectful with others and dedicated to making them better

  • Willingness to take on big challenges and see them through

  • Self-critical, questioning, and committed to personal excellence and self-improvement

  • Accountable for commitments, results, and quality to customers, shareholders, partners, and employees

Standards of Business Conduct

The Standards of Business Conduct are an extension of the Microsoft values and reflect our continued commitment to ethical business practices and regulatory compliance. We manage our business in compliance with laws and regulatory requirements.

  • We build and maintain the trust and respect of our customers, consumers, partners, and shareholders.

  • We are responsible stewards in the use, protection, and management of Microsoft assets.

  • We promote a diverse, cooperative, and productive work environment.

  • We are responsible, caring members of the global community.

Microsoft Geopolitical Policy Statement

Our Geopolitical Policy Statement explains our commitment to delivering products and services that are respectful and considerate of local laws, culture, and customs. We strive for accuracy in our products and services.

Microsoft Cartographic Policy Statement

As a responsible global corporation, Microsoft recognizes that diverse and sometimes conflicting views of geography exist in the world. As outlined in our Cartographic Policy Statement, Microsoft seeks to remain as neutral as possible, while providing accurate and informative mapping products.

In dealing with disputed areas, our cartographers strive for detailed and neutral depictions and to present differing points of view where appropriate. In areas of cartographic uncertainty:

  • Microsoft follows the decisions of the International Court of Justice on geographic disputes.

  • In the absence of a legal agreement or judgment, Microsoft weighs the practices and opinions of United Nations bodies, the International Organization for Standardization, regional political organizations, and independent academic and research organizations to determine if a significant international consensus exists.

  • When there is no legal judgment or significant international consensus regarding a particular geographic sovereignty or border dispute between two nations, Microsoft will depict the area as disputed.