Managing Your Team
Interactive Case Study
An Employee Assistance Program Ups Productivity
Issue: Cigna's In-House Compassion
The Employee Assistance Program reduces worries and increases productivity for Cigna workers stricken by survivor guilt and other troubles
Analysis: Cigna Is Getting It Right
Organizations are wise to engage their workers and help them tackle survivor guilt and other woes
Comment: What Would You Do?
—Sheryl Spanier, leadership consultant and executive coach, New York
Reader Poll
Has survivor guilt (the despair one feels when co-workers lose their jobs) affected your work performance?
How: Dov Seidman
Why Values Trump Rules and Regulation
Regulation is situation-specific, while values guide people and businesses about what do do in any situation
The Workplace: Liz Ryan
Being Pushy...or Taking the Initiative?
When a job candidate seems at first to overstep the mark, don't be too quick to write him off. Your company needs resourceful people
The Innovation Engine
Why Companies Lack Successful Innovation
A shortage of innovation isn't always senior management's fault. We marketers deserve some blame for not having the right processes in place
Headhunter Hint
Explain Résumé Job Gaps Skillfully
Make it brief, honest, and positive. For example: "I felt I would be doing my employer a disservice by staying on once I decided it was time to move on and decided to make the job search a full-time endeavor."
—Tara McKernan, DHR International
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Top Stories
A Frank Talk With You, Boss
You're a bad manager who's driving us nuts, and here's what those of us who report to you want to tell you—whether you like it or not
Discover Your Leadership Blind Spots
From insisting on doing too much alone to avoiding confrontation, leadership blind spots are common and can be lethal for business
Creative Management Practices for Making Work Work
Smart companies are coming up with bold ideas to keep employees engaged, while offering them ways to faciliate career and lifestyle changes
CEO Succession: Getting Your Successor on a Board
Arrow Electronics Chairman Bill Mitchell tells Beverly Behan why other board assignments are invaluable for CEOs and CEOs in training
Management Practices That Spell Doom
Well-intentioned but misguided managers are sinking their employers because they don't understand the science of human behavior
Trusting a CEO in the Twitter Age
Social media tools offer a new test for leaders when it comes to dealing candidly with employees, especially amid economic insecurity
The Midyear Review Takes On More Weight
Widespread hiring freezes mean companies need to make the most of their talent—and get underperformers up to speed (or out) quicker
Google's Management Style Grows Up
The search engine company famous for creative freedom is realizing there's a place for discipline, too, according to Scott Anthony
Book Excerpt: The Purpose Linked Organization
In an excerpt from their new book, The Purpose Linked Organization, Alaina Love and Marc Cugnon challenge businesses to leverage individuals' sense of purpose
Dear John, Thanks for the Layoff
Seattle-based Jessica Ward writes an open letter to her former boss about the good things that have happened since she got laid off
Obama the Sovereign
The President's European trip provides a case study on his leadership style, which is about inspiration
Work-Life Balance
With managers needing more from employees already working at full-tilt, achieving work-life balance is more important—and difficult—than ever
The Peter Principle Lives
Now 40, The Peter Principle resonates even more today, when a lust for accomplishment has led an unprecedented level of incompetence
Cutting Work Hours Without Cutting Staff
It's cheaper to trim hours or pay than to slash staff—which is why companies are getting creative with alternatives like furloughs and unpaid leave
Layoffs: Stopping Survivor Guilt
As a senior manager in an era of massive layoffs, it's your job to stave off survivor guilt before it lowers the morale and productivity of remaining employees
Obama's Leadership Challenge
There's no doubt our charismatic new President can inspire us as a nation. But he must create a team that can do so as well
How to Inspire Workers in Tough Times
Jon Katzenbach explains how "master motivators" can help employees stay emotionally connected to their work throughout the recession
Comcast's Twitter Man
For Frank Eliason, managing the cable giant's customer service department means tweeting strategically
Finally, Gen X Takes Over
Barack Obama will be our first Gen X President, but many of his team will be Boomers. A similar dynamic is at work in Corporate America
Teamwork
Diversity: Don't Innovate Without It
How to Give and Receive Criticism
Young Bosses, Older Direct Reports
Netting the Net Generation
Fixing a Damaged Corporate Culture
When a New Job Leads to Resentment
How to Build a Winning Team
When Salaries Aren't Secret
Motivation
Workers' Bailout Plan
Tips on Effective Mentoring
When Cutting Costs Is Not the Answer
Recession Strategy: Which Perks to Cut
Talent Management: How to Invest in Your Workforce
The Seven Saving Graces for Managers
10 Tips for Engaging Employees
Is Praising Employees Counterproductive?
The Obama Phenomenon
Building Morale When Times Are Bad
Upgrade Your Career, Not Your Title
Keeping Your People Pumped
Losing Key Talent? Give Executive Women More Choices
The Five Reasons We Give Up
Hiring and Firing
Tips for Making Better Hires
Downsizing 101
Cut Costs Like Avon—Not Home Depot
Tips for Humanizing Your Résumé
What's Safe to Ask During an Interview?
Recruiting Today: What Are You Promising?
How Recruiters and HR Can Work Together
Diversity Pledges Ring Hollow
Interactive Case Study: Dressed for Success
Performance Appraisal
Feed It Forward
The Case For 20-70-10
Coping with Performance-Review Anxiety
Employee Performance Review Tips
Leadership Development
Enhance Managers' Skills in a Downturn
E-Tools That Help Teach Leadership
Define Your Personal Leadership Vision
Preparing Execs for Asia Assignments
Interactive Case Study: Jeff Immelt's Green Day
Leaders Need 'Just Enough Anxiety'
Leadership: It's All About Them
How to Be a C-Suite Churchill
People Do What People See
Leadership Is About Doing, Not Saying
Lessons from Harvard: Survival Guide for Leaders
It's Time to Pass the Ball
Why Leadership Means Listening
Management Insight: Jean Martin, CEB
Jean Martin: Don't Let Top Talent Get Away
Dissatisfaction may be on the rise among your best performers, according to research from the Corporate Executive Board. You can get them to stay—if you pay
What’s Your Problem?
Marshall & Friends: Marshall Goldsmith
Self-Confidence and Success
Sports stars draw on their past successes to give them confidence in new situations. That's a formula all of us can use
Viewpoint: Shoshana Zuboff
Wall Street's Economic Crimes Against Humanity
By refusing to consider the consequences of their actions, those who created the financial crisis exemplify the banality of evil
Harvard Business Review
The Double Meaning of Feedback
Feedback means different things to different generations. When boomers ask for it, they are probably looking for an evaluation, while Gen Y is likely expressing a desire to learn more
Debate Room
Teacher Tenure Aces the Test
To attract the best educators, school systems are wise to continue awarding tenure. Pro or con?
Featured Blog
—Cathy Arnst, Working Parents
Featured Special Report
How the Mighty Fall: A Primer on the Warning Signs
The author of Good to Great on how to spot the subtle signs that your successful company is actually on course to sputter—and how to reverse the slide before it's too late
Podcast: Behind the Cover Story
The Dynamics of Leadership-Team Behavior
Getting the Right People in Key Seats
Video: Why he admires the Apple CEO
Video: How the Mighty Fall, Stages 1 and 2
Video: How the Mighty Fall, Stages 3-5
Video: How the Mighty Fall: The Backstory
Video: Saving a Company
Video: Jim Collins on Leadership
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