Managing Your Career
Style Q&A;
Q: I frequently respond to business e-mails via my mobile device. Must I include a salutation?
A: The type of device you use to send e-mail has little to do with proper e-mail etiquette. Instead, consider your relationship to the recipient, the intended degree of formality, and whether your message is a standalone reply or part of a longer chain of responses. On a first reply when communicating for business, use a salutation that includes the recipient's name, whether it's "Dear Christine," "Hi, Christine," or simply "Christine." While a salutation is unnecessary thereafter, it is considered more formal and appropriate when communicating with a senior associate or an important client.
—Carol Davidson, StyleWorks of Union Square
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Interactive Case Study
An Employee Assistance Program Ups Productivity
Issue: Cigna's In-House Compassion
The Employee Assistance Program reduces worries and increases productivity for Cigna workers stricken by survivor guilt and other troubles
Analysis: Cigna Is Getting It Right
Organizations are wise to engage their workers and help them tackle survivor guilt and other woes
Comment: What Would You Do?
—Sheryl Spanier, leadership consultant and executive coach, New York
Reader Poll
Has survivor guilt (the despair one feels when co-workers lose their jobs) affected your work performance?
IN YOUR FACE: APPLE VS. MICROSOFT
Reader Paul Whelan Writes:
"Apple's design is like fresh fruit or fish. It is wonderful at the time, but goes off very quickly."
Sponsored by Tres Generaciones Tequila
Tell Us: Are Apple and Microsoft Listening to PC Users?
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Top Stories
How Many Thank-You E-mails Land the Job?
After a job interview, you need to follow up to stay visible—without becoming a pest. Consultant Lynn Taylor offers tips on finding the right frequency
How to Get Involved Without Micromanaging People
Stop annoying the workers who report to you—and help them via the Prep-Do-Review technique
Where Will You Be in Five Years?
If you dread facing this question, you're in good company. But you have to answer it. Fear not—we can help
Do You Believe Your Own Hype?
Check out our list of 12 signs that you're caught up in hubris, clinging to your former wunderkind status, or otherwise deluding yourself on the job
Headhunters' 25 Top Tips for Job-Hunters
Executive recruiters offer nuggets of wisdom about networking, résumé-writing, job-hunting, interviewing, and doing a good job once you get one
New Business Books
A List of Tomes About Jobs, Careers, Management, and Leadership
(updated every week)
Find a Job
Eight Job Interview Gaffes for the Record Book
Buddy, Can You Spare a Job?
Tips for Humanizing Your Résumé
Should Recruiters Pass a Resume Around?
Job Hunting Tips
In Interviews, Honesty Is the Best Policy
The Best Places to Launch a Career: 2007
Preparing for a Tough Job Interview
How to Write an E-Mail Cover Letter
Watch for Interview Warning Signs
Make-or-Break Interview Mistakes
Career Change
The Two-Step Career Change
Ready to Move Up, and Maybe Move On
Switching To Green-Collar Jobs
Special Report: Get Your Dream Job
Leaving The Nonprofit Nest
At Work
Personal Damage Control
Why 'How' Matters More Than Ever
Quiz: How Ethically Intelligent Are You?
Corralling Your Anger
Mentors Make a Business Better
Show Your Employees You Care
Young Professionals
The Best Places to Launch a Career: 2008
Grads Still See a Gender-Based Pay Gap
How Northwestern Handles Admissions
B-Schools Tackle Risk Management
Don't Give Up! Bain Is Still Hiring
Career Advice
How to Quit Your Job
Confessions of a Serial Entrepreneur
Career Advancement in Tough Times
Self-Confidence and Success
Timing a Layoff to Get Severance
The 10 Worst Job Tips Ever
When You're Passed Over at Work
When to Share Your Ambitions
Career Lessons from the Candidates
Personality and the Perfect Job
When a New Job Leads to Resentment
Get Your Career on the Right Road
10 Tips for Networkers
Define Yourself—or Others Will
Managing Your Boss
Executive Recruiting
Does Your Company Really Need a Headhunter?
Top Management: Interviewing to Win
How to Let the Headhunter Do the Job
How to Ace the Headhunter Interview
How to Field the Headhunter's Call
- Plus: How To Manage Your Executive Résumé
- Plus: How To (Really) Impress a Headhunter
- Plus: What You Should Know About Headhunters
Recruiters: 'Rusing' Their Way to the Top
Public Speaking and Presentations
Your Audience Will Thank You
Viewpoint by Carmine Gallo: The Perfect Pitch
Slide Show: 10 Tips for Bagging that Raise
PowerPoint Play
Headhunter Hint
Turn a Negative into a Positive
Instead of saying "No, I've never done that" and feeling miserable afterward, try "You know, I haven't had the opportunity to do that but have always wanted to learn. Would I be able to here?"
—Mark Jaffe, Wyatt & Jaffe
New Careers Books
New Business Books
A list of tomes about jobs, careers, management, and leadership—updated weekly
Harvard Business Review
Why Sleep Is More Important than Food
Insufficient slumber time impairs our ability to learn during the work day. Put another way, there's a reason Amnesty International deems denial of sleep a form of torture
Debate Room
Teacher Tenure Aces the Test
To attract the best educators, school systems are wise to continue awarding tenure. Pro or con?
The Drucker Difference: Rick Wartzman
Why Japan Needs More Nonprofits
Long before the earthquake and tsunami, an economic malaise had begun to do harm to Japan that a more robust social sector could remedy
Headhunter Confidential: Joe McCool
Talent Management Gains Momentum
A new study reveals that companies, concerned about competition for leaders, expect to spend more on talent management this year
Marshall & Friends: Marshall Goldsmith
Self-Help Can't Get You Mojo
If you want to acquire a sense of meaning and happiness, enlist a friend to assist you on a regular basis. All it takes is one phone call a day
Coaches Corner: The Handel Group
Job Hunting Advice: Follow Through
Coach Lauren Zander tells Paul Nawrocki to keep reaching out to potential contacts and employers and to start visualizing himself in a new job
Send Your Questions to Coaches Corner
Featured Blog
—Louis Lavelle, Getting In
What’s Your Problem?
Featured Special Report
Focus On Risk Management
How companies assess risk in a world where a volcano in Iceland can shut a plant in Japan
How Munich Re Assesses Risk
FM Global's Fire Drills
Lawsuit Fears Push Up Costs for Risky Banks
A Talk With Tata Consultancy Services' Brian Cummings
Whetting a Company's Appetite for Risk
Overcoming Merger Risks
Managing Risk in the Era of Behavior
Risk Management for Finance-Sector Companies
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