Putting Safety First

Dating is fun and we want you to enjoy meeting people and have a great time both on and off the site. To make sure you do, we're committed to providing a safe and secure place to date. We've also put together some handy tips on meeting in person.

How we help keep you safe

1. Giving You Control

You have complete control over your personal information. Only you can choose to share your full name, email address or contact information with other users. You can choose to hide your profile or block other members from contacting you.

2. Caring About Profile Quality

All profiles are automatically and manually checked to ensure every one complies with our terms of use. We aim to make sure that all profiles and photos are genuine, and give you the best experience possible. Any profile that does not comply with our guidelines will be removed from the site.

3. What's In a Name

Your username cannot be your real name, and if in your haste to become a member, you give away too much personal information we'll adapt your username for you to protect your privacy. Your name and contact details will always remain completely private.

4. Report Abuse

The safety of our members is paramount. If the behaviour of another member is giving you cause for concern, please Report abuse. All complaints are in confidence, and will be resolved by a senior member of our support team as quickly as possible. At our sole discretion we may warn, suspend or delete any member's profile where allegations of inappropriate behaviour have been reported.

5. Members Only

Guest access is limited. In order to become a fully fledged Member you must create a profile and accept our Terms of use.

6. The Human Touch

We pride ourselves on being a team of highly experienced genuine human beings, and we're on hand to help you every step of the way. Please don't think twice before you Contact us.

Advice on staying safe

1. Use Your Common Sense

Remember to trust your instincts. Just like meeting new people in the "real world", be sensible and take care of yourself.

2. Honesty is the Best Policy

Create the right impression and make sure your profile is not misleading. If you keep it honest from the start, you'll prevent possible disappointments.

3. Never EVER Give Money to Anyone

In your daily life, you'd never give lots of money to a stranger, so apply the same rules here! If anyone on the site ever asks you to lend or give them money, please Contact us.

Meeting for the first time

1. Have an Audience

It's best to arrange your first meetings in public places, rather than at home. This means you stay safe, the date lasts as long as you decide and you'll now have something in common (a trip to restaurant or bar etc.) to discuss next time.

2. "Call Me In an Hour..."

The classic blind date back-up: get a friend to call when you're mid-date, you can either assure them everything is going well or you can use the call as the excuse you may have been looking for to cut the date short. Just as you would in the "real world", leave details of your date with a friend before you meet someone for the first time.

3. Be Mysterious

Keep some personal information to yourself - as you get to know them better, gradually peel back the layers and share a bit more about you. Remember don't give your address until you're sure you want them to know it!

4. Make Your Own Way

It's a good idea to make your own way to and from the venue. This keeps your options open, and you won't ever feel obliged to accept a lift.

5. Double Dating

If you feel a little uncomfortable about going on that first date, you might feel more at ease double dating with a friend to break the ice.

6. Dating Long Distance

Arrange your own accommodation, in the excitement of arranging a date you could get swept up, but in the event you'll be glad you have your own place to stay. It's probably also a good idea to arrange your own transportation.

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