Sales Newsletter Sign Up
Find Sales Leads
Explore our database of more than 700 Industries. Find contacts, revenue stats, and more!
Search from more than 65M companies:
Customer Service
With a customer-centric approach to your work, you will be able to make the best use of CRM software, tailor cutomer loyalty programs, and hone your other customer service strategies.
A company can't afford to lose business for any reason in a tough economy like this. Small business owners should ensure their staff members are completely familiar with their products. They also need to be as thorough as possible.
Why No Complaints Is Not Always a Good Thing
Getting customer feedback is one important way to improve service.
Three Corporate Decisions that Harm the Customer Experience
Today I’m going to violate my third rule by pointing to three decisions by companies that negatively impact the customer service experience for many customers.
Latest Posts
If you’re a middle manager supervising a sales staff, or a single store manager in a large retail chain, think about these ... Read More
Today's Big Question
Ask Jonathan Farrington,
Our International Sales
Strategist, Your Question
Our International Sales
Strategist, Your Question
Sales Workshops
Upcoming Sales Workshops
6/14/10 Lake Oswego, OR
Strategic Selling6/24/10 Forth Worth, TX
Large Account Management Process7/6/10 San Francisco, CA
Conceptual Selling7/14/10 San Francisco, CA
Channel Partner ManagementFeatured Videos
This Week's Winner: Spanky is one far-out car salesman!
Today's Tip of the Day:
Search Results
1-20 of 2201 related articles
Quality service is worth money to your customers -- and to you.
article
Knowing what your niche customers want and making sure your staff is well trained are the first steps...
article
Streamline your online customer relations strategies to maintain relationships.
article
How you handle customers can make or break your business.
article
Strong customer service is essential for sales success. Live these 10 basic rules.
article
Avoid these common mistakes and strengthen your position in a competitive market.
article
Sometimes we get so caught up in the mechanics of doing business that we forget the reason we're...
article
The key to a successful business is a steady customer base. Here are ten ways in which you...
article
Your relationship with your customers will make or break your business. Read up on how to improve your...
blog
When following up with prospects, it's important to uderstand how to turn an inquiry into interest.
article
Whether it’s over the phone, online, or face-to-face, the time comes to deliver your value proposition to the...
article
Shed some light on what your customers expect.
article
At the same time that voice and data networks have converged, specialized call-center capabilities have been integrated as...
article
We've all heard what happens when you assume something. Read our five tips to better understand your prospects...
article
The stronger your relationships with your customers, the easier it will be to sell them, serve them, and...
article
One of the best ways to build a more profitable and sustainable business is by increasing customer loyalty....
blog
I know that hotels have lost millions because of reduced travel and that they see these rates as...
Blog Post
Looking at time, intensity, and trust, it seems to me that improving CX can positively impact those three.
Blog Post
You've Heard of Crowdsourcing? What about "Crowdshrimping?"
Blog Post
I’d like to reward these sellers with my continued business but they make it really hard to do...
Blog Post
Site Map | Contact Us | FAQs | About Us | RSS Directory | Newsletters | Disclosure Policy | Media Kit
Copyright © 1999 - 2010 AllBusiness.com, Inc. All rights reserved.
No part of this content or the data or information included therein may be reproduced,
republished or redistributed without the prior written consent of AllBusiness.com.
Use of this site is governed by our Copyright and Intellectual Property Policy, Terms of Use Agreement and Privacy Policy.
Get In-Depth Company Information from Hoover's | What is in Your Company's D&B; Credit Report?
View All D&B Sales & Marketing Solutions | Get Email Lists from D&B Professional Contacts | Build Mailing Lists from Zapdata | Company Profiles
View All D&B Sales & Marketing Solutions | Get Email Lists from D&B Professional Contacts | Build Mailing Lists from Zapdata | Company Profiles
Information and opinions on AllBusiness.com solely represent the thoughts and opinions of the authors and are not endorsed by, or reflect the beliefs of,
AllBusiness.com, its parent company D&B, and its affiliates.
AllBusiness.com, its parent company D&B, and its affiliates.
