Sales Newsletter Sign Up
Find Sales Leads
Explore our database of more than 700 Industries. Find contacts, revenue stats, and more!
Search from more than 65M companies:
Customer Service
With a customer-centric approach to your work, you will be able to make the best use of CRM software, tailor cutomer loyalty programs, and hone your other customer service strategies.
If you want to improve customer retention for your online business, to increase sales and reduce costs, focus on improving the customer experience. Just because your online store is virtual doesn't mean you shouldn't strive to provide customers with a memorable experience that keeps them coming back for more.
A Penny For Your Relationship
I’d like to reward these sellers with my continued business but they make it really hard to do so.
Amazing Service Rule No. 25 (Abut Their Name)
Years ago I heard a quote that goes something like: "Nothing is sweeter than the sound of a person’s own name."
Latest Posts
You've Heard of Crowdsourcing? What about "Crowdshrimping?" ... Read More
Today's Big Question
Ask Jonathan Farrington,
Our International Sales
Strategist, Your Question
Our International Sales
Strategist, Your Question
Sales Workshops
Upcoming Sales Workshops
6/14/10 Lake Oswego, OR
Strategic Selling6/24/10 Forth Worth, TX
Large Account Management Process7/6/10 San Francisco, CA
Conceptual Selling7/14/10 San Francisco, CA
Channel Partner ManagementFeatured Videos
This Week's Winner: John Mongillo's take on rejection for inside salespeople: It's natural, so adapt and, oh, have a sense of humor.
Today's Tip of the Day:
Search Results
1-20 of 1861 related articles
Quality service is worth money to your customers -- and to you.
article
Knowing what your niche customers want and making sure your staff is well trained are the first steps...
article
Streamline your online customer relations strategies to maintain relationships.
article
How you handle customers can make or break your business.
article
Strong customer service is essential for sales success. Live these 10 basic rules.
article
Avoid these common mistakes and strengthen your position in a competitive market.
article
Sometimes we get so caught up in the mechanics of doing business that we forget the reason we're...
article
The key to a successful business is a steady customer base. Here are ten ways in which you...
article
Your relationship with your customers will make or break your business. Read up on how to improve your...
blog
You will eliminate problems if you invest time in becoming a more effective communicator.
Blog Post
When following up with prospects, it's important to uderstand how to turn an inquiry into interest.
article
Whether it’s over the phone, online, or face-to-face, the time comes to deliver your value proposition to the...
article
Shed some light on what your customers expect.
article
Links to four blog posts,each of which contains higly actionable information.Plus one fun wine blog.
Blog Post
At the same time that voice and data networks have converged, specialized call-center capabilities have been integrated as...
article
We've all heard what happens when you assume something. Read our five tips to better understand your prospects...
article
The stronger your relationships with your customers, the easier it will be to sell them, serve them, and...
article
I know that hotels have lost millions because of reduced travel and that they see these rates as...
Blog Post
One of the best ways to build a more profitable and sustainable business is by increasing customer loyalty....
blog
A company can't afford to lose business for any reason in a tough economy like this.
Blog Post
Site Map | Contact Us | FAQs | About Us | RSS Directory | Newsletters | Disclosure Policy | Media Kit
Copyright © 1999 - 2010 AllBusiness.com, Inc. All rights reserved.
No part of this content or the data or information included therein may be reproduced,
republished or redistributed without the prior written consent of AllBusiness.com.
Use of this site is governed by our Copyright and Intellectual Property Policy, Terms of Use Agreement and Privacy Policy.
Get In-Depth Company Information from Hoover's | What is in Your Company's D&B; Credit Report?
View All D&B Sales & Marketing Solutions | Get Email Lists from D&B Professional Contacts | Build Mailing Lists from Zapdata | Company Profiles
View All D&B Sales & Marketing Solutions | Get Email Lists from D&B Professional Contacts | Build Mailing Lists from Zapdata | Company Profiles
Information and opinions on AllBusiness.com solely represent the thoughts and opinions of the authors and are not endorsed by, or reflect the beliefs of,
AllBusiness.com, its parent company D&B, and its affiliates.
AllBusiness.com, its parent company D&B, and its affiliates.
