How to Report an Emergency

If the situation is an emergency that requires immediate action, such as a case of food-borne illness or a drug product that has been tampered with, call the agency's main emergency number, staffed 24 hours a day, 1-866-300-4374 or 301-796-8240.

You also can report emergencies, as well as non-emergencies, to the FDA consumer complaint coordinator in your geographic area.

Situations that do not require immediate action—such as a non-emergency adverse reaction to a food product or an over-the-counter medical device that doesn't work as advertised—can be reported either to the appropriate consumer complaint coordinator or to the FDA office that handles the product.