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With a customer-centric approach to your work, you will be able to make the best use of CRM software, tailor cutomer loyalty programs, and hone your other customer service strategies.
Since tone isn’t conveyed through this particular medium, let’s pretend that he and I are sitting around a table having just finished a great meal and now we’re having our favorite adult beverage. You’re welcome to join the conversation (but it’s BYOB).
Why No Complaints Is Not Always a Good Thing
Getting customer feedback is one way to improve service.
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How you treat your customers is vitally important to the success of your business.
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