Contact us
Finding a faster answer
If you have a query, you will probably find the answer in our extensive Help and Advice section. Use this section for a faster answer.
If the answer to your query isn't in our help & advice, please email our Customer Support team: info@findmypast.co.uk
We endeavour to answer all email queries within two working days, and always aim to be faster.
Please be aware that findmypast.co.uk does not undertake paid family history research, and is unable to perform searches on your behalf.
Passwords
If you have forgotten your password, please go to the forgotten password page.
Enquiries
Findmypast.co.uk
38-41 Fourth Floor
Broadgate Court
199 Bishopsgate
London
EC2M 3TY
England
Email: info@findmypast.co.uk
Telephone:
UK: 020 3326 6300
International: +44 20 3326 6300
Office opening hours:
9:00-18:00 GMT (Monday-Friday)
9:00-17:30 GMT (Saturday)
Press and media enquiries
If you are a member of the press or broadcast media, please email:
findmypast.co.uk@lansons.com
Marketing enquiries
To contact our Marketing department, please email:
marketing@findmypast.co.uk
Recruitment enquiries
For Recruitment enquiries please email: recruitment@findmypast.co.uk
Case studies
If you'd like to share your research successes and would be pleased to have everyone read your story, drop us an email to:
casestudies@findmypast.co.uk
If you would like to advertise on this website, please contact:
AD2ONE Group
246 Westminster Bridge Road
London
SE1 7PT
Email: jpike@ad2onegroup.com
