Nintendo of America

Information for Parents

Welcome to the parents' section of Nintendo's website, where we are dedicated to addressing specific questions parents may have about our products. In this section you will find detailed information about:

Buying Nintendo Products
  We'll help you understand the ESRB rating system, know how to select accessories for games and systems, as well as help you find where to go to buy products. Learn more.

Support After You Buy
  This section provides links to our technical self-help, information on game play services, and ways you can contact Nintendo. Learn more.

Parental Controls
  Learn how you can control which activities are available for your child to participate in. Select a topic:

Online Games and Applications - Privacy & Security
  Learn about your family's privacy and security when using these Nintendo systems, both online and with local wireless exchange:

User Agreements and Privacy Policies
  These are the online versions of the end-user license agreements, privacy policies, and codes of conduct for our systems. Please select a system:

Website Privacy Policy
  This section explains Nintendo's website privacy policy and the steps we take to protect the information you and your child provide to Nintendo. Learn more.

Health & Safety Precautions
  While playing video games is generally a safe and fun activity, it's a good idea to be informed of the precautions you and your family should take while using your Nintendo system. Select a system:

 

If at any time you feel your questions have not been answered, please feel free to email us at: Nintendo@noa.nintendo.com or call us at 1-800-255-3700.

 

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Buying Nintendo Products

Making informed decisions about what you purchase is always important. Nintendo's Buyer's Guide is designed to assist you with making these decisions by providing information on such things as game ratings, researching game content, and determining which accessories you might need for your systems and games. Use the links below for information on selecting the right Nintendo products for your family.

Once you know what Nintendo products you want to buy, link here for information on where they can be purchased.

Before purchasing a Nintendo video game system for your child, we would suggest reviewing the precautions booklet for the system or accessory you wish to purchase.

 

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Support After You Buy

Nintendo's quality service doesn't stop once you've made your purchase. Whether you need assistance with system setup or repair, want to know how to get help beating a game, or just need information about your purchase in general, our consumer service pages can provide you with many answers.

 

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Club Nintendo - Parental Controls

Club Nintendo members can earn and redeem Coins for exclusive rewards only available to Club Nintendo members. Club Nintendo members can also enter sweepstakes, participate in the Tech Support Forums and sign up to receive Nintendo email newsletters.  To become a Club Nintendo member, customers 13 and over must provide certain personally identifiable information to Nintendo such as their name, home address and email address.  Nintendo takes the privacy of all its customers very seriously. We have strong privacy practices which are explained in our privacy policy - click here for our privacy policy.

In order for children under 13 to become a Club Nintendo member or otherwise participate in the above activities (except for the Tech Support Forums which are only open to members who are 13 or older), Nintendo requires that the child's parent establish a family account and add their child as a member of that "family."

For more information, please read our Club Nintendo FAQ - click here.

 

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Website Privacy Policy

Nintendo is committed to protecting any personal information you provide on our web sites. Nintendo's Privacy Policy explains in detail what information may be gathered and how that information is used. With the Privacy Policy, you can have a complete understanding of how your privacy is protected.

 

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