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Contacting Ofcom
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Home > Contacting Ofcom
Contacting Ofcom
Head Office
If you want to write to Ofcom, our head office is:
Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA
If you want to complain to Ofcom please call us on 0300 123 3333 or 020 7981 3040. We are open Monday to Friday from 9.00am to 5.00pm.
We also take online submissions through our complaints system: www.ofcom.org.uk/complain
Switchboard: 0300 123 3000 or 020 7981 3000
Fax: 020 7981 3333
Textphone: 020 7981 3043 - please note that this number only works with special equipment used by people who are deaf or hard of hearing.
If you need local directions to get to our office please view our online map.
Opening Hours
Our Switchboard is open from 08:30 to 18:00hrs, Monday to Friday. The Ofcom Advisory Team, Ofcom Licensing Centre and Ofcom Numbering Team are all open from 09:00 to 17:00hrs, Monday to Friday.
Ofcom Advisory Team
If you have a complaint about a Telecommunications, Broadcast or general issue please call 0300 123 3333, 020 7981 3040 or if you want to complain in Welsh, 020 7981 3042. Alternatively, visit the complaints area of our website. If you want to ask for advice about a Telecommunications, Broadcast or general query please call us on 0300 123 3333 or 020 7981 3040 or use the Advice for consumers area of the website.
Licensing enquiries
If you have a licensing enquiry please contact the Ofcom Licensing Centre on 0300 123 1000 or 020 7981 3131 or visit the licensing area of our website.
Numbering applications
If you are a Communications Provider wishing to apply for an allocation of telephone numbers, please contact the Ofcom Numbering Team via our Switchboard on 0300 123 3000 or 020 7981 3000 . You can also find general numbering information and a contact e-mail address at: www.ofcom.org.uk/telecoms/ioi/numbers/.
The Ofcom Online Licensing Service
The online system covers Ship's Radio and Amateur Radio licences. Over the next few months it will be expanded to cover many other types of licence that fall within Ofcom’s area of responsibility. For help with the service contact our specialist support team.
Ofcom in the Nations and Regions
To contact Ofcom’s offices in the Nations and the English Regions, please see the Ofcom in the Nations & Regions area of our website.
Media and analysts
If you are a journalist or analyst please contact our Media Office directly.
Students and researchers area
If you are a student or researcher looking for information about Ofcom, please visit our students and researchers area
Conference speakers and visits
Information for UK and international companies.