Q. Do I need to register with The New York Post
Online Edition?
A.
No. As of July 6th, registration for NYPOST.COM is not
required.
Q. I'm already registered, what should I do with
my username and password?
A.
You don't have to do anything in order to continue
enjoying the New York Post online. Registered users who
remain signed in will be able to easily take advantage
of opportunities to personalize their experience with
the website in the near future. If you are a registered
user, it is also easier and faster to enter contests and
sweepstakes online as well as sign up for online
services such as home delivery, real estate and daily
newsletter alerts.
Q. Do any sections still require registration?
A.
Yes. Some sections of the site, such as our real estate
listings and the newsletter require for you to create an
account, if you do not currently have one, with
NYPOST.COM. However, pages offering products and
services like home delivery of the Print Edition of the
New York Post, will continue to be open to all readers.
Q. What if I have privacy concerns with entering
certain information on the web site?
A.
We respect your privacy.
The New York Post will never use the information you
submit to send you unsolicited email and will never
share your personal information with third parties.
To better understand how the New York Post uses the
information you submit, please see our
privacy policy
.
Q. Why am I having trouble signing up for services?
A. If you're having difficulty signing up for services, please contact us with a detailed description of the problem you're having.
Q. I already have an account. How do I log in?
A.
If you are a current member, you may
click here
to sign in using your e-mail address and password. In
the future, you can very easily log in anywhere on our
website. Simply click "Sign In" at the bottom of any
page follow the instructions.
Q. How do I retrieve a forgotten password or
username?
A.
For forgotten passwords:
Click here
to see a reminder of for your password.
For forgotten usernames: Your username is your email address.
Q. What should I do if I can't remember my
password?
A. In order to protect your security, we no longer send
passwords via e-mail. To receive a hint to your password
(which will be displayed on the screen):
Q. How do I sign up for services like NYPHome,
Home Delivery of the Print Edition, or the Daily
Newsletter?
A.
It's easy! If you are a registered user, login and click
on "Account Manager" in the navigation menu. Then select
from a variety of services offered to you through the
New York Post Online Edition. The Daily Newsletter is a
great way to have the news of each day sent directly to
your e-mail account. Newsletters are available for more
than 20 topics.
Click here
to sign up now or to manage an existing account.
Q. What are 'cookies' and why are they required?
A.
A 'cookie' is a small piece of information that a site
can store within your browser. The New York Post Online
Edition uses a cookie to remember your information so
you are not required to log in each time you return to
the site.
Q. What if I have additional questions or
comments?
A.
For additional questions or comments, please contact
Customer Care by
clicking here
.
Q. How can I subscribe to home delivery?
A. You can subscribe to home delivery of the New York
Post by visiting
http://www.nypost.com/homedelivery
or by calling toll-free 1-800-552-7678.
Q. How do I change my home delivery order
information?
A. Please contact our circulation department at
1-800-552-7678 (toll free) and provide them with the
phone number you used to sign up for home delivery.
Please indicate if you placed your order online when you
call.
Q. How can I suspend home delivery while on
vacation?
A. To do so, please call 1-800-552-7678 (toll free) and
provide the operator with your telephone number. Please
indicate if you signed up online for home delivery of
the New York Post.
Q. Why can't I find the properties that I saved?
A. The New York Real Estate market changes rapidly, and
the New York Post does not keep properties in its
database that are no longer on the market. As a result,
if you save properties that later are removed from our
database (due to the fact that they've gone off the
market), then these properties are automatically deleted
from your profile.
Q. How can I get more information on a property?
A. Please email or call the associated broker. If you're
looking for a property you don't see here, we might run
your request as a House Hunt Challenge. Please send a
query to realestate.letters@nypost.com
Q. How can I schedule an appointment to see a
property?
A.
Q. I'm having trouble with the search functions.
What do I do?
A. Please use the Technical Issue form under the
Q. How do I change my e-mail address?
Q. How do I change the newsletter format to html
or to text?
A. You can make this change in the
account manager
.
Q. How do I add or remove sections to my newsletter?
Q. Can I sign up for a newsletter with a
different e-mail address, while retaining my old
subscription?
A. No. You can only sign up for the newsletter with the
email address you used to register. If you would like to
change the email address associated with your
registration, please
click here
.
Q. How do I temporarily suspend my newsletter
account?
A. We do not have a system in place that will allow us
to suspend your account for a specified time. However,
you can use the account manager to suspend your account
indefinitely, and then return to the account manager
when you would like to start receiving the newsletter
again to "reactivate" your account. To do this:
Q. Why have I stopped receiving the newsletter?
A. Below are some of the most common reasons delivery of
yournewsletter stops:
- Your email service provider has a spam orvirus filter in place that mistakenly identifies the NYPost newsletter as virus mail or as unwantedspam
- You have a filtering rule in place on your mail-checking software that is placing the New York Post daily newsletter automatically into your deleted items folder before you've read it
- You have mistakenly added newsletters@nypost.com to your "junk senders" list and now the newsletter is being automatically placed into your deleted items folder before you've read it.
- Your subscription may be deactivated. This can happen if you accidentally click on the unsubscribe button at the bottom of the newsletter you receive. It's easy to reactivate your subscription. Simply log on to the account manager with your email address and password. When you've logged in, scroll down and click on the link that reads:
"Resubscribe to the Daily Newsletters."
Confirm your choices, and you'll begin receiving the newsletter as of the following business day.
If the problem is #2 or #3, you can fix this on your own by altering your mail settings. If it's #1, then you'll have to contact your mail service provider for support.
Q. I just signed-up to receive the newsletter
but I haven't gotten it yet. Why?
A. Most likely, you are not receiving a newsletter
because you have not signed yourself up for any specific
topics. You can add and subtract sections from your
newsletter, change your email address, and/or sign up
for a new newsletter under an additional address by
visiting the
account manager
and logging in with your username and password.
Q. Why don't I receive the newsletter on
weekends?
A. There are currently no plans to publish a weekend
edition of the newsletter. If you think that a weekend
edition of the New York Post's newsletter is a feature
you'd like to have, please
make this suggestion
. This will ensure that your comment reaches the right
parties.
Q. I suspect that the newsletter may have a
virus attached to it. Is this possible?
A. The New York Post's daily newsletter does not contain
a virus or any attachment when delivered from our
servers. If you are having problems, it is likely that
one of two things is happening:
Q. I use WebTv and cannot view the newsletter in
html format. How do I fix this?
A. You might want to consider changing the format of
your newsletter to text. You can do this by going to the
account manager
and logging in with your username (email address) and
password.
When you are logged in, you'll see a screen containing some of your personal information. Scroll down, and you should see a link called "Change Your Newsletter Format". By clicking on this link, you will be taken to a menu where you may choose to receive the text version of the newsletter.
Q. How do I register for one of the New York
Post Online services?
A. You can currently register for a number of specific
services on our site. Below is a list of the services
for which you can register:
Once you have registered for any of the first three services, you will be able to manage your account on NYPOST.com by clicking "Sign In" at the bottom of any page.
Q. How do I print an article online?
Q. Why do I always get the message "session
expired" when I attempt to log in?
A. Your browser must be configured to enable "cookies,"
which allow websites to remember information you type
into forms and to keep track of your logged-in status as
you navigate. If your browser is set to disallow
cookies, or is configured with security/privacy settings
much higher than the default settings, the Login system
will not function for you and you will receive an error
message.
Even if nypost.com is not present in the list, it is still advisable to type it into the "Address of Web site" box and click Allow.
To determine if NYPOST.COM's cookies are allowed by your browser, you must click the Exceptions button. A window will then appear showing you which, if any, sites you have allowed or blocked. Even if nypost.com is not present in the list, it is still advisable to type it in and click Allow.
Q. My browser is stuck on an old homepage. How
do I fix this?
A. Sometimes pages get "stuck" in your browser on a
certain date.
First, try click the refresh icon in your brower's menu bar. If that does not work, please close and reopen the browser. Finally, if that also fails, please read below:
Q. Where can I find old New York Post articles?
Q. Where can I get technical support for the New
York Post archives?
A. Please visit
http://pqasb.pqarchiver.com/nypost/customer_service.html
with technical support questions regarding our archives.
From there, you can view past purchases, request
refunds, and report technical difficulties with the
site.