Seemingly conflicting reports on smartphone growth in the
third quarter signal rough times ahead for the market.
Research firm Canalys said growth numbers for smartphones
were the best on record in the third quarter 2008, while Gartner said they were
the worst since it began tracking smartphones.
Interestingly both research firms could be right, which
brings us to the bad news.
According to Canalys, 39.9 million smartphones were
shipped in the third quarter – an all-time high for a single quarter. The total
represented a 28 percent increase from the 31.1 million units shipped in the
same quarter a year ago. (Smartphone
Sales Surge)
Gartner said sales in the quarter totaled 36.5 million
units, an 11.5 percent increase from the same quarter in 2007. But the increase
represents a troubling trend – a significant sales slowdown.
First quarter sales increased 29.3 percent in 2008 while
second quarter sales grew 15.7 percent both compared to the corresponding
quarters in 2007.
The discrepancy between the two firms is a result of what
they measured. Canalys measured shipments from the vendors to carriers and
other distributors, while Gartner measured sales to end users.
So phone makers shipped units at the highest rate ever,
while the rate at which end users bought phones slowed to a comparative crawl.
That’s bad news because the numbers
mean that carriers are holding on to stockpiles of unsold phones.
Because of the slowdown in consumer spending, carriers and
retailers will try to keep inventories in check by cutting purchases from phone makers in the fourth quarter and perhaps through the first half of
2009.
Nokia has already sounded those warning bells lowering
its fourth quarter and 2009 forecasts twice in three weeks. (Nokia Lowers Market Forecast Again)
But Nokia may be part of the problem.
“The sales growth rate has now touched the very bottom at
11.5 percent,” said Roberta Cozza,
principal analyst at Gartner. “The economy has had an impact but you
also have a vendor like Nokia which is commanding 42 percent of the market not being
as competitive as it should be.”
The Nos. 2 and 3 vendors, Research in Motion and Apple, are
setting the pace in the smartphone market with attractive and innovative
devices that take advantage of touch screen technology.
Nokia, with its wide geographical reach, has not kept up
with some of the more compelling user-interface innovations and that has
suppressed the market to some extent, Ms. Cozza said.
Apple, which is gaining ground, is delivering a superior
user experience, she said, while RIM is delivering a solid business and
communications experience.
Nokia has been doing better lately but for most of the
year the Finnish market leader has been missing in action, she said, in terms
of a truly innovative user interface.
Gartner expects
the smartphone market to slow down even more, despite higher carrier subsidies.
“Data plan rates
are still too high for the average user, and two-year contracts are still an
obstacle,” Ms. Cozza said.