Monday April 26, 2010
April 9, 2010
Posted on Harvard Business Review: April 8, 2010 5:26 PM Millennials are lazy, right? Wrong. You might have gotten that impression, though, reading the April 3 ...
March 5, 2010
Posted on Harvard Business Review: March 4, 2010 2:09 PM Most Wall Street analysts and investors tend to focus on return on equity as their primary measure of company ...
July 10, 2009
As boards have come to recognize that talent is the critical differentiator on what is often an otherwise level playing field, they have paid increasing attention to ...
June 19, 2009
Customer satisfaction has been a major business buzz phrase for more than a decade. In his 2001 book, The Loyalty Effect, Fred Reichheld claimed that customer loyalty ...
February 5, 2009
Every year, I write an article about performance-review preparation. Based on the e-mails I get, I think maybe two out of 1,000 readers knuckle down and invest time ...
January 15, 2008
Dear Liz, It's getting to be performance review time, and I'm wondering just how honest I can be with my boss. There are a lot of really good things about my job and ...
December 13, 2007
Dear Liz, I am the CEO of a small company, and I'm creating our organization's first performance-review system (BusinessWeek, 01/17/07). I often end up handling tasks ...
January 17, 2007
Employees and managers alike often look at the annual performance review as the corporate equivalent of going to the dentist, but they shouldn't. Well-prepared-for, ...
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