Did you know... re warranty.. - General Discussion

ligloo · 07-11-2009, 04:03

There is a little known EU law which gives consumers two years cover for faulty goods, not just electrical?

The specific EU directive is 1999/44/EC where the important clause being this

"A two year guarantee applies for the sale of all consumer goods, anywhere in the EU. In some countries this may be more, and some manufacturers may choose to offer a longer warranty period."

The beauty of this little bit of legislation is that you are not required to prove that the fault was down to your actions, but you must report it within two months of the fault appearing.

This may be particularly relevant if companies try to get you to pay for additional insurance because a 1 year warranty is about to expire., EU law says that you have 2 as a minimum!

*shamelessly nicked from a very smart person

*

Nigel Goodwin · 07-11-2009, 10:10

Quote:

Originally Posted by ligloo

There is a little known EU law which gives consumers two years cover for faulty goods, not just electrical?

The specific EU directive is 1999/44/EC where the important clause being this

"A two year guarantee applies for the sale of all consumer goods, anywhere in the EU. In some countries this may be more, and some manufacturers may choose to offer a longer warranty period."

The beauty of this little bit of legislation is that you are not required to prove that the fault was down to your actions, but you must report it within two months of the fault appearing.

This may be particularly relevant if companies try to get you to pay for additional insurance because a 1 year warranty is about to expire., EU law says that you have 2 as a minimum!

*shamelessly nicked from a very smart person

*

People keep endlessly repeating this myth - go and check the legislation you mentioned, NO WHERE does it mention a 2 year guarantee - and the quote above in bold doesn't even come from it.

It's simply a lesser version of the far older UK 6 year SOGA, and the UK didn't accept it the 2 year EU one, preferring to keep our existing superior system.

ProDave · 07-11-2009, 11:06

And if I understand it, the SOGA just gives you a right to make a claim, not a guarantee that your claim will be sucessfull.

Nigel Goodwin · 07-11-2009, 11:17

Quote:

Originally Posted by ProDave

And if I understand it, the SOGA just gives you a right to make a claim, not a guarantee that your claim will be sucessfull.

Exactly, just the same as the EU two year legislation elsewhere.

07-11-2009, 04:03	#1
ligloo Forum Member Join Date: Sep 2009 Posts: 1	Did you know... re warranty.. There is a little known EU law which gives consumers two years cover for faulty goods, not just electrical? The specific EU directive is 1999/44/EC where the important clause being this "A two year guarantee applies for the sale of all consumer goods, anywhere in the EU. In some countries this may be more, and some manufacturers may choose to offer a longer warranty period." The beauty of this little bit of legislation is that you are not required to prove that the fault was down to your actions, but you must report it within two months of the fault appearing. This may be particularly relevant if companies try to get you to pay for additional insurance because a 1 year warranty is about to expire., EU law says that you have 2 as a minimum! shamelessly nicked from a very smart person

07-11-2009, 11:06	#3
ProDave Forum Member Join Date: Apr 2001 Location: Northern Scottish Highlands Services: Freesat From Sky+ HD, Astra 1 / Hotbird FTA, Freeview, Freeview PVR, ADSL Posts: 7,183	And if I understand it, the SOGA just gives you a right to make a claim, not a guarantee that your claim will be sucessfull.