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Customer Relationship Management (CRM) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system. |
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Results 1 - 25 of 139 matches |
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How Organizations Implement Document Management Strategies To Help Drive Business in a Tough Economy |
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In an economic climate that daily seems to underscore nature's law that only the fittest survive, what are some of the actions companies are taking to stay competitive? The majority of survey respondents indicate that the top two moves they are making include reducing operating expenses (51%) and improving cash flow (20%). More effectively controlling and managing document processes, can help meet these objectives. This survey report investigates how respondents and their organizations are leveraging five document management activities - internal and outsourced - to reduce costs and reach financial goals.
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The Art of Lean Thinking: Influencing the IT Culture |
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Today, an IT department has many reasons for adopting "lean" practices; saving costs is only the most obvious. Other objectives are to reduce time to market, offer more competitive products and services, increase capacity, and simplify solutions. In this free white paper, you will learn: •How can IT become "lean" •Must-have strategies for lean project management •The golden rules for motivating employees in "lean" ways
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Data warehouses: improve strategic decision making with coherent views of data |
By : IBM |
Published Date: Mar 06, 2007 |
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The ability to make quick, well-informed decisions is critical to competitiveness and growth for most companies. Read the white paper to see how Data warehouse solutions can deliver business insight across virtually any business process or function. And also how they're particularly valuable for understanding sales, profiling customers and analyzing business costs.
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PCI DSS Compliance in the UNIX/Linux Datacenter Environment |
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This whitepaper discusses how creating a secure access control infrastructure in heterogeneous Unix/Linux environments supports the Payment Card Industry Data Security Standard (PCI DSS). Symark PowerBroker controls access to systems and cardholder data, and creates comprehensive logs and audit trails. Various tables show PowerBroker’s functionality mapped to the PCI DSS requirements.
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Anatomy of a JD Edwards EnterpriseOne Archiving Project |
By : IBM |
Published Date: May 16, 2008 |
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This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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Anatomy of a Siebel CRM Archiving Project |
By : IBM |
Published Date: Mar 20, 2008 |
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This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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CRM Without Compromise |
By : SAP |
Published Date: Apr 02, 2007 |
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CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
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Results 1 - 25 of 139 matches |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management |
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