Director of User Experience
Redwood City, CA
Job Description:
Flock is seeking a world-class Director of User Experience to join the team working on its award-winning Web Browser. As a key member of our innovation team, you will lead the successful development of UX strategies and solutions to support the long-term growth of the business. The Director of User Experience will have a strong personal passion for user-centered design, will provide strategic thinking and tactical execution and will be grounded in a deep understanding of Web 2.0, the Social Web and competitive business and global market dynamics. The candidate sought is a great communicator and collaborator.
Responsibilities
- Define and optimize the Flock user experience through a comprehensive model for user interaction.
- Be immersed and expert in user feedback and usability - serve as an advocate for the end-user
- Responsible for the successful synthesis of business requirements, product & feature innovation goals, technology objectives, information architecture, product marketing requirements and usability
- Create conceptual wireframes and user flow diagrams to solidify design direction and plans.
- Develop and document detailed DRDs and PRDs with prioritized features and corresponding justification
- Collaborate with management, designers, engineers, contractors and developers to design and optimize the user interface, information architecture, and interaction design
- Lead team in collaborative development of prototypes for demonstration and validation of concepts and for end-user testing
- Drive mockups, site/app maps, and UI/page flows, and generally establish the process for collaborating and delivering intuitive UX specifications to engineering
- Discover the needs of Flock users and find ways to enhance their experience through concept and usability testing
- Translate business requirements into meaningful interactive experiences
- Conduct competitive audits
- In addition to the Flock Web Browser, will also work on Flock.com and growing the site into a more dynamic, interactive service for Flock's online community.
Requirements
- Extensive experience in simplifying complex workflows in a client, web-based and/or community applications
- Consumer background with deep understanding of product strategy, user scenarios, point of differentiation, usability principles, design, and the development of a product road map
- Expert understanding of methods for designing easy-to-use interfaces, including user and task analysis, information architecture, interface design, heuristic evaluation, and usability testing
- Extensive experience in user-centered design that has achieved market results
- 4+ years experience leading UX initiatives for consumer-oriented Internet business
- Published and presented at conferences on the topics of user research, information architecture, interaction/interface design, usability testing.
- You are detail oriented and passionate about what makes a user experience great
- Strong communication, analytical, and interpersonal skills working within cross-functional teams
Pluses
- Passion for Innovation
- Experience with both desktop applications and web based services
- Experience and personal interest in the Social Web
- Advanced degree in information science, information design, human-computer interaction, cognitive psychology, human factors, or a related field
Our Company
Flock is focused on reinventing the application that fundamentally enables everything we do online: the Web Browser. Flock seeks to enable the richest user experience possible across communication, sharing, self-expression, information gathering, and interaction, where its users are in control and more connected to what they value. After raising significant new capital in 2008, Flock is now focused on further raising the bar for innovation and user-value in the browser marketplace in 2009.
Flock is headquartered in Redwood City, CA with offices also in Victoria, British Columbia. Flock (www.flock.com) has been widely recognized as a top innovator with dozens of industry leading awards/honor (Webby, PCWorld, MacWorld, SXSW, etc.) and thousands of news/media articles and blogs.
For full details, visit http://www.flock.com/press.
We seek an industry-leading practitioner of User Experience Design who will hit the ground running and knows how to work effectively with complex products to make highly successful user experiences. Flock offers an attractive compensation and benefits package that includes health, life, disability, 401(K), vacation, advancement opportunities and a professional, user-centered, innovation oriented work environment.
To apply, please send a cover letter and resume to flock-resumes at flock dot com.
