Frequently Asked Questions

Our career site provides you with job and people search features, the ability to create and manage a career profile, and networking tools that help you manage professional relationships. For employers, we offer job posting, advertising, and a variety of premium packages customized to meet the needs of your organization.

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Does the site cost anything?

No, the site is free to use. Employers pay to post jobs and advertise.

Do I have to sign up to search for jobs?

No. You do not need to register in order to find and inquire about jobs.

Why would I use the site if I'm not looking for a job?

Many people use our site to create a career or professional profile that includes all of their career-related information, sort of like an online resume brought to life with pictures, blog posts, questions and answers, and tags. Our networking tools let you manage your professional relationships, keep track of people that you've worked with in the past, and maintain a list of references.

Will my profile be available through online search engines? How do you protect my privacy?

We care about your privacy. We do not sell your information or that of people you refer to third parties. In addition, you choose who contacts you and when. Please read our Privacy Commitment for further information.

Please note that your active profile is public and can be found through Internet search engines and/or by searching the career site. If you post a resume we encourage you not to include a physical street address in the resume. If you do not want your information to be searchable, follow the "making your account private" instructions below.

Ok, I'm ready to look for jobs. Where do I start?

It's easy to search for jobs, and you don't have to register or be a member. You'll find a search box at the top of almost every page. Just enter a job title, keyword, or company name in the box, add your city, state or zip code, and click the "Search" button.

You'll find two types of jobs: jobs posted by members ("Featured Jobs") and jobs we've found from across the web. To save time, you can also sign up to receive Job Alerts via email. Just enter your email address, job interests, location, and delivery preferences (daily, weekly, monthly), and we'll email you as soon as new jobs that match your interests are posted.

Note that we only list jobs that are available within the USA.

My job searches produce too many results, how do I narrow my search?

Simply adding more relevant terms to your request should help focus the search results. For example, searching for "production manager" versus "manager" will yield more specific jobs.

Also, try the Advanced Search options as well, these allow you to specify exact phrases or eliminate other words in your inquiry.

How do I apply for a job that I find?

Open the job you are interested in by clicking on the title. There is a button or instruction on how to apply or inquire for the position on each job’s page. Click the button or follow the instructions. The process is the same for both Job Alerts and Jobster.com.

What are Job Alerts?

To save time, you can sign up to receive Job Alerts via email. Just enter your email address, job interests, location, and delivery preferences (real-time, daily, weekly, monthly), and we'll email you as soon as new jobs that match your interests are posted.

How do I unsubscribe from Job Alerts?

If you’d just like to unsubscribe from Jobster.com job alerts, sign into your Jobster.com homepage. From "My Home" (the default homepage) scroll down to "Job Alerts" and click "Delete" to delete your job alerts.

Or, click the "Unsubscribe" or "Change your preferences" link at the bottom of the job alert email. If you’d like us to unsubscribe for you, please forward us the full message you receive (including headers) and we’d be happy to take care of this on your behalf.

What about people search? How does that work?

People Search is a great tool for recruiters and hiring managers looking for their next great hire, as well as for members who are building up their professional networks. You'll find a search box at the top of almost every page. Just click "Search People" and enter a name, company, job title, or keyword, and find all the people who match.

Why should I create a profile?

We've designed a way for you to create a professional career profile. You build it, we host it. Whether you are actively looking for a job, need a place to manage all of your professional contacts, or are hiring new people, you can use it to showcase your skills, experiences, even your company or team.

To get started, just click the "Create a Profile" link on the top of every page. We'll ask you for a few pieces of information - your email address, password, name, and location - and then send you a quick note to verify your email address. Once you've finished this, you can start building your own profile.

A note on privacy - if you ever need to deactivate your profile, just look for this option on your Account Settings page.

What are tags?

Tags are the easiest way to describe your skills on your profile. There's no need to write in sentences or paragraphs - think of tags as simple keywords about you. Tags could be skills (writer, producer), industries (advertising, engineering), or just for fun (inspiring, leader, witty). Tags make it easy for other people to find you, too, because we use them in our search engine.

Adding tags is easy. Just click "My Profile" in the navigation bar once you are registered and signed in, then type them directly into the tags field.

How can I add a resume to my profile?

It's easy to add your resume to your career profile. First, make sure you are signed in, then click "My Profile" in the navigation. You'll find a link to upload your resume to the right of your picture. Resumes should be saved in .pdf, .doc, or .txt format. We recommend users of Office 2007 save their Word resumes in an older format (.doc) to enable potential employers to open their resumes.

Out of concern for your privacy, we discourage listing your home address, home phone number, and email address on this public version of your resume. Site members, including employers, will still be able to contact you by leaving a note on your profile. We'll email you when you've received a note.

How do I edit the resume on my profile?

Just delete the existing resume on your career profile by clicking "my profile" in the navigation. Then next to your resume, click "edit." You should see an option to delete your resume. Now you can add the correct resume by following the steps described above.

How can I delete or remove my profile from the site?

Need to turn off your profile? No problem. You can deactivate your profile whenever you need to. Just look for the "make your profile private" option on your Account Settings page. Please note it may take a few weeks for other search engines to update their queries and during that time your name may appear on a search even when your profile has been deactivated. Clicking on that links returns an error page, however, and your profile is not available.

While your profile is deactivated, no one will be able to access it or view it on Jobster.com.com except you.

Keep in mind that when your profile is private or deactivated, you won't be able to network with other members, answer questions, or post jobs. But if you ever decide to turn your profile back on, you'll have access to all of these features again.

How do I retrieve my password?

To retrieve your password, simply click on the "Forgot my password" link under the sign in field, from your home page. The password will immediately be e-mailed to you. To avoid any potential typos that may have occurred, cut & paste the password from the "Forgot my password" e-mail into the email address field on the "Sign-in here" screen. With the correct email address and new password, you should be able to access your profile. If not, please contact us with the specific error message you are receiving.

How do I add or change my email address?

To add a new email address and make it your primary email address please follow these steps: First, add the second email address to your profile by clicking on "Account settings" in the upper right corner of your website, then click "Manage email addresses" on the left side of your screen. You’ll be taken to a page where you can add an email address to your account. A confirmation link will be sent to the email address for verification. You must click on the link before the email address will be added to your profile.

Then, change your secondary email address to your primary email address. Finally, delete your secondary email address if desired.

What is networking all about?

With our networking tools, you can build your personal career network. Whether you're looking for that next great hire, that next great job, or just here to expand your connections, we can help.

First, take a moment and invite your friends and colleagues to join your personal network. You can invite people one-by-one or import your contacts from Gmail. When they accept your invitation, we'll automatically add them to your contact list.

Next, start browsing! Look for people search at the top of most pages. Type the keywords or name you're interested in and click "search." You'll see quick links to add to your network next to each person.

To get in touch with someone, just click the "Leave a note" icon on the person's profile page. Your private message will be left for that user, and we'll send them a quick email letting them know.

I'm an employer. How do I advertise my jobs on the site?

You'll find a "Post a Job" link on the top right of every page. Select a package, and then tell us about the job you are posting - company name, job title, location, and a brief description. You'll also be able to add up to 10 tags (keywords) that best describe your ideal candidate. Please note you'll need to register on Jobster.com to post a job.

Once your job is posted, these tags will be matched to candidates who've added similar tags to their profiles. You'll also see your job immediately in the "my jobs" section of your profile. (Use your profile to share what makes your company a great place to work). Your job will appear in search results within 30 minutes, and we'll also share your job post with users whose skills and interests match your job's tags.

What kind of packages and pricing do you offer? Do I get a discount for posting multiple jobs?

Just click "Post a Job" at the top right of every page to see our current packages and pricing. You'll also find a link to contact an account representative about custom packages and invoicing.

How will I know when I get a job applicant or inquiry?

We'll send you an email every time someone new applies to one of your job listings, and we'll also post the information on your jobs dashboard. Just sign in and click "My Job Posts" anytime to manage your jobs, review your applicants, post new jobs, and deactivate jobs.

Didn't see your question answered? Feel free to contact us.