Advanced Ticket Workflow Plugin
Description
AdvancedTicketWorkflowPlugin provides a number of advanced operations for customizable workflows that are similar to the operations provided in the customizeable workflow of the core system.
Currently provided operations are:
- set_owner_to_reporter
- set_owner_to_component_owner
- set_owner_to_field
- set_owner_to_previous
- set_status_to_previous
- run_external
- triage
- xref
(File requests for additional operations as enhancement tickets.)
Bugs/Feature Requests
Existing bugs and feature requests for AdvancedTicketWorkflowPlugin are here.
If you have any issues, create a new ticket.
Download and Source
Download the zipped source, check out using Subversion, or browse the source with Trac.
Example
Enable the plugin with:
[components] advancedworkflow.* = enabled
(or by copying the egg to the plugins directory)
Add the individual controller to the workflow controller list:
[ticket] workflow = ConfigurableTicketWorkflow,TicketWorkflowOpOwnerReporter
(The individual controller name is listed in parenthesis after the operation name in the documentation section below.)
And use the operation in your custom workflow:
[ticket-workflow] needinfo = * -> needinfo needinfo.name = Need info needinfo.operations = set_owner_to_reporter
Documentation
- set_owner_to_reporter (TicketWorkflowOpOwnerReporter)
Sets the owner to the ticket reporter.
<someaction>.operations = set_owner_to_reporter
- set_owner_to_component_owner (TicketWorkflowOpOwnerComponent)
Sets the owner to the ticket's component owner.
<someaction>.operations = set_owner_to_component_owner
- set_owner_to_field (TicketWorkflowOpOwnerField)
Sets the owner to the value of a ticket field.
<someaction>.operations = set_owner_to_field <someaction>.set_owner_to_field = mycustomfield
- set_owner_to_previous (TicketWorkflowOpOwnerPrevious)
Sets the owner to the previous owner. If there is no previous owner, the owner will be deleted.
<someaction>.operations = set_owner_to_previous
- set_status_to_previous (TicketWorkflowOpStatusPrevious)
Sets the status to the previous status. If there is no previous status, this is a no-op.
<someaction>.operations = set_status_to_previous
- run_external (TicketWorkflowOpRunExternal)
Runs an external script <tracenv>/hooks/<someaction> passing the ticket number and the username as parameters. Security warning: If you have account registration available, your hook script must treat the username as user input.
<someaction>.operations = run_external <someaction>.run_external = Hint to tell the user.
- triage (TicketWorkflowOpTriage)
Sets the next status based on mapping the value of a field to a status value. For example, this can be used for a "triage" action that splits a workflow based on the ticket type.
<someaction> = somestatus -> * <someaction>.operations = triage <someaction>.triage_field = type <someaction>.triage_split = defect->new_defect,task->new_task,enhancement->new_enhancement
- xref (TicketWorkflowOpXRef)
Adds a comment to the ticket specified in the text field. Enter either the bare ticket number or '#' + ticket number. The format of the comment to be added to the other ticket is given as a python string with a single %s in it. That format string defaults to 'Ticket %s is related to this ticket'.
Also adds a comment to the local ticket. The format of the comment for the local ticket can be specified with .xref_local; it defaults to 'Ticket %s was marked as related to this ticket'. This functionality can be disabled by setting .xref_local to an empty value.
Note that the implementation of this operation is not robust.
;displays as "close as duplicate [_________]" dup = * -> closed dup.name = close dup.operations = set_resolution,xref dup.set_resolution = duplicate dup.xref = Ticket %s has been marked as a duplicate of this ticket. dup.xref_local = Closed as duplicate of %s.
Recent Changes
[3940] by retracile on 07/03/08 04:50:05
AdvancedTicketWorkflowPlugin: Implement #3098: Add support for customizing the workflow action hint for xref. Bump version to 0.10
[3913] by retracile on 06/28/08 02:33:24
AdvancedTicketWorkflowPlugin: ignore compiled python files.
[3820] by retracile on 06/11/08 04:57:26
AdvancedTicketWorkflowPlugin: Xref feature to add a comment to the local ticket; be warned that the xref operation is not robust. Bump version to 0.9
[3730] by retracile on 05/28/08 05:44:14
Ticket #3087: Use python 2.4 way instead of python 2.5
Author/Contributors
Author: retracile
Contributors: