CONSTANT CONTACT® ANTI-SPAM POLICY | Close Window |
Constant Contact's Policy
Constant Contact has a no tolerance spam policy. Constant Contact's customer support actively monitors large import lists and emails going to a large number of contacts. Any customer found to be using Constant Contact for spam will be immediately cut-off from use of the product. If you know of or suspect any violators, please notify us immediately at abuse@constantcontact.com.
Every email contains a mandatory unsubscribe link - those individuals who try to remove this link will be warned that they are doing so. If the link is removed or de-activated in any way, Constant Contact will terminate the customer's account.
What is Spam?
Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidelines.
What constitutes a Preexisting business relationship?
The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.
What constitutes consent?
The recipient of your email has been clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is often called informed consent.
Isn't there a law against sending Spam?
The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.
How Constant Contact protects you from sending spam
Constant Contact is a permission-based email-marketing tool that follows the strictest permission-based philosophies:
How to protect yourself from Spam: Take the Spam Test
If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org) or contact Constant Contact Customer Support (support@constantcontact.com)