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Services consumers and developers must now mount pressure for cloud computing neutrality
Dana Gardner explains why he think it's important to foster an open market and encourage early adopters -- especially developers and independent cloud services providers -- to vote mindfully with their participation and dollars among the burgeoning cloud entities on the Internet. by Dana Gardner
Tags: Cloud Computing, Service, Developer, Cloud Services Marketplace, Information Technology, Neutrality, Dana Gardner, Internet
Chain e-mails. We don't want them, but what to do?
Chain e-mails. We've all received them, and most IT professionals probably loathe them. But how should we go about asking people to refrain from sending them without running the risk of offending a good friend or a relative? This is my stab at it. by Joe Rosberg
Tags: E-mail, Joe Rosberg, E-mail Address, Online Communications
Download an extension to learn more about Windows XP fonts
If you're curious to learn more about the fonts on your Windows XP machine, there's a free and handy extension that will give you the scoop. It also helps you see which fonts are already on your machine. by Greg Shultz
Tags: Greg Shultz, Microsoft Windows XP, Font, Microsoft Windows
Five strategies for handling stubborn clients
When a client asks you to implement a project's solution that isn't up to your standards, what do you do? Here are five possible ways of handling this type of situation. by Chip Camden
Tags: Management, Benefits, Human Resources, Strategy, Chip Camden, Client
10 questions to simplify the new rules of IT compliance: An interview with Joe Degidio
New security risks, along with increased demands for accountability, are changing the compliance picture. IT risk management and compliance expert Joe Degidio recently discussed the compliance landscape and the issues that organizations must understand and address. by Jeff Cerny
Tags: Compliance, Jeff, Data Classification, Governance, Executive Team, Information Technology, Jeff Cerny
More user options with User Account Control in Windows 7 Beta
In order to improve UAC's image while still providing this type of security, Microsoft has modified UAC in Windows 7 Beta to give more control to the user when deciding how UAC works. Greg Shultz takes a closer look at the new UAC features shown in Windows 7 Beta. by...
Tags: Level, Greg Shultz, Beta, Microsoft Windows 7, Microsoft Windows, User Account Control
Video: Five vital communication skills for IT leaders and their staff
IT professionals are often told that they need to learn how to communicate better. This episode of Sanity Savers for IT executives discusses five of the communication skills that IT leaders and their staff need to develop, based on the book "Leading IT Transformation: The Roadmap for Success." by Jason...
Tags: Leadership, Jason Hiner, Management, Video, Communication Skill, Leader, Strategy, Information Technology, Marketing, Corporate Communications
Webcomic: Why geeks will never conquer the world
Sometimes, the simple answer isn't to hack the system. Strange, but true. by Jay Garmon
Tags: Geek, Jay Garmon
Has the time arrived for all holdouts to adopt strong passwords?
Are strong passwords still the best defense, or is a layered controls framework, including intrusion or extrusion response, sufficient to effect strong access control? by Tom Olzak
Tags: Downadup, Tom Olzak, Network, Viruses And Worms, Security, Password, Antivirus, Worm, Computer, Strong Password
Determine how Outlook displays unread messages
Outlook displays unread messages in bold type, which might work for you. But if it doesn't, change it! by Susan Harkins
Tags: Susan Harkins, Message, Microsoft Outlook, Office Suites, Software, Microsoft Office, Option, Groupware, Enterprise Software
Minimize risk when downloading from the Internet
Getting malware installed on a computer is easy enough without doing it intentionally. Learn one approach that will reduce the risk when downloading from the Internet. by Michael Kassner
Tags: Cyberthreats, Scanners, Program, Viruses And Worms, Security, Sandboxie, Spyware, Adware & Malware, Malware, Hardware, Internet
Malware scanners: MBAM is best of breed
TechRepublic members have been asking about malware scanners. Which ones work? Are they safe to download? I'd like to share what I consider my favorite scanner and why I like it. by Michael Kassner
Tags: MBAM, Malwarebytes, Cyberthreats, Scanners, Rootkits, Viruses And Worms, Security, Spyware, Adware & Malware, Malware, Hardware
Make sure your business plan includes a targeted marketing strategy
Consultants who put together their own business plans should do everything they can to focus their sales and marketing efforts. Rick Freedman tells you why and how to get started. by Rick Freedman
Tags: Sales, Rick Freedman, Marketing Plan, Marketing Research, Service, Marketing, Marketing Strategy
Save time by changing multiple Access form/report controls at once
When you want to apply the same format to more than one control, it's far more efficient to update them at the same time. Here's a look at how to do it. by Mary Ann Richardson
Tags: Databases, Office Suites, Software, Microsoft Access, Microsoft Office, Data Management, Control, Mary Ann Richardson, Enterprise Software
Create a timesheet in Excel to track billable hours for your customers
Excel lets you vary the calculations you perform on specified cells using a single formula. Here's a look at how the technique works and one good example of when you might want to use it. by Mary Ann Richardson
Tags: Microsoft Excel, Office Suites, Software, Microsoft Office, Mary Ann Richardson
Insert a line above a Word table at the top of the page
If you've ever gotten stuck trying to add text above a table at the beginning of a document, this tip's for you -- and you won't believe how easy it is. by Mary Ann Richardson
Tags: Microsoft Word, Cell, Word Processors, Mice, Office Suites, Software, Microsoft Office, Table, Mary Ann Richardson, Hardware
Do you need emotional intelligence to be a better support tech?
Do you need "emotional intelligence" to get ahead in your tech support career? What is EI exactly? Here's a Web seminar, a free online test, and a completely frivolous poll to get you started on earning a high EQ. by Selena Frye
Tags: Career, Leadership, Professional Development, Management, Emotional Intelligence, Help Desk, It Operations, CBS Corp., Call Centers, Selena Frye
10+ air travel tips for IT pros
Flying has become trickier than it once was -- especially if you're packing a laptop and other electronic gadgetry. Here's some basic advice, along with a few pointers for traveling techs, to help make the trip go as smoothly as possible. by Susan Harkins
Tags: Odds, Flight, Laptop Computer, Luggage, Security, Notebooks, Notebooks & Tablets, Hardware, Airline, Susan Harkins
Debating Forrester Research: Service providers and failure
Michael Krigsman takes issue with a Forrester Research blog post that pushes virtually all blame for IT failures onto technology buyers. by Michael Krigsman
Tags: Service Provider, Consultant, Management, Strategy, Information Technology, IT Devil, Business Services, Michael Krigsman, Forrester Research Inc.
Poll: How does your 2009 IT budget compare to 2008?
In the current economic environment, IT is being counted on to deliver greater automation and efficiency -- and often within the framework of tighter budgets. Now, that IT departments are settling into their 2009 plans, TechRepublic is polling IT leaders to see how 2009 budgets compare to 2008. by Jason...
Tags: Jason Hiner, Management, IT Budget, Strategy, Information Technology
Hotmail Login
I have a user who is running WinXP and frequently uses Hotmail as a backup when her office email goes down. After loading Ad-Aware SE she can no longer login to her Hotmail account from this system. After creating a new Hotmail account for a different user, we...
Tags: e-mail, Microsoft Internet Explorer, Developr, MSN Hotmail
Windows cannot access specified device, path or file...
I have a problem that has developed on my user account. When I try to open any EXE file or MDB file on a network drive I get the following message.Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.I...
Tags: firewall, permission, exe, windows, networking, mdb, software, windows xp sp 2, security, Microsoft Windows
The IT Strategic Plan Step-By-Step
It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also know that creating an operating plan without a longer-range strategic view is like driving a...
Tags: Management, Strategy, Information Technology, Forrester Research Inc.
IP Telephony from A to Z: The Complete IP Telephony eBook
This information-packed eBook is a must-read if you're considering a move to an all-IP network. The document outlines the benefits of convergence and explains what you need to consider when you're ready to evaluate IP telephony vendors. It even offers a handy implementation calendar that you can use to chart...
Tags: Telephony, ShoreTel, Telecommunications, Networking, E-books, Personal Technology, IP, VOIP, Network Technology, IP Telephony
How Business Networks are Evolving Today
View this short SAP Executive View video as Geoffrey Moore, Managing Director at TCG Advisors and leading professor in the field of Business Networks, presents how SOA and business process platforms create the common ground for coordination and collaboration beyond business boundaries.
Tags: SAP AG, Operational Planning, Network, Service-Oriented Architecture (SOA), Web Services, Software, Business Process, Business Operations, Enterprise Software
Computer bloopers and blunders from the technically clueless
Work retail PC repair and you'll see some pretty wacky end-user "fixes". See what happens when the technically clueless clash with their computers. by Bill Detwiler
Tags: off topic, bloopers, geekend, computer, technically clueless, end-user support, hardware
Glary Registry Repair 3 (Windows)
Glarysoft Registry Repair is an advanced registry cleaner for Windows that allows you to safely scan, clean, and repair registry problems. Problems with the Windows registry are a common cause of Windows crashes and error messages. Glarysoft Registry Repair allows you to fix your registry and optimize your PCs performance...
Tags: Glarysoft Registry Repair, Registry, Workforce Management, Performance Management, Operating Systems, Performance, GlarySoft, Software, Human Resources, Microsoft Windows
IT Dojo: Create your own bootable USB flash drive for Windows XP
Booting Windows XP from a USB Flash drive gives you great IT support tool. For example, you can make a troubleshooting toolkit for booting and analyzing seemingly dead PCs. Or you could always have your favorite support applications at your fingertips.In this IT Dojo video, Bill Detwiler, TechRepublic's Head Technology...
Tags: pe builder, bootable usb, usb flash drive, microsoft windows xp, bios, bootable device, it dojo
Mercury LoadRunner Tips for Configuration, Scripting, and Execution
This white paper provides tips and tricks for Mercury LoadRunner configuration, scripting, and execution. This guide is intended to help testers just learning to use LoadRunner, as well as to provide new best practices for those who have used LoadRunner for many years.
Tags: Mercury LoadRunner
Download this project plan template
If you've taken on a small to midsize project that doesn't warrant a full-scale plan in Microsoft Project, download this Excel spreadsheet template sent in by a TechRepublic member for quick and easy project management.
Tags: Management, Microsoft Excel, TechRepublic Inc., Project Management, Office Suites, Software, Microsoft Office, It Operations, It service Management, Strategy
Use these four Registry tweaks to accelerate Windows XP
Plenty of third-party programs claim to tweak or optimize Windows. However, most of them simply make Registry edits. Here are four manual tweaks that experienced IT professionals can make to improve the speed of Windows XP.Title: Windows XP Hacks, 2nd Edition ISBN: 0596009186 Published: February 2005 Author: Preston Gralla Chapter:...
Tags: Registry, Operating Systems, Software, Microsoft Windows XP, Microsoft Windows, O'Reilly Media Inc.
10+ essential (and free) Windows applications
When George Ou builds a new Windows computer, he installs a dozen of his favorite free apps. Not only do they fill essential functions, they're all well-behaved installers and uninstallers: no crashing the computer or gunking it up. See how to make the most of your computer without spending a...
Tags: George Ou, Windows Application, Computer, Productivity, Photograph
TCP/IP Troubleshooting
Troubleshooting is a necessary part of supporting any network installation. Determining and repairing problems can consume a lot of time, especially if you don't know what to do or how to do it correctly and quickly. This On Demand Web Seminar explains how you might consider troubleshooting different problems that...
Tags: Tcp/Ip, Networking, Network, Global Knowledge Network Inc., Productivity
Boot Windows XP from a USB flash drive
Almost everyone who has worked with computers for any lengthof time at all has run into at least one situation in which a problem left a PCunbootable. What if you could return the machine to a bootable state just byinserting a USB flash drive though? Believe it or not, it...
Tags: USB flash drive, Microsoft Windows XP, Microsoft Windows, Brien M. Posey MCSE
10 mistakes new Linux administrators make
If you're new to Linux, a few common mistakes are likely to get you into trouble. Learn about them up front so you can avoid major problems as you become increasingly Linux-savvy. by Jack Wallen
Tags: Administrator, Permission, Kernel, Operating Systems, Jack Wallen, Software, Password, Linux, Open Source, X
Five things we have learned from Bill Gates
Whether or not you're a fan of Bill Gates, it's impossible to deny the role he has played in spreading computer technology across the planet during the past three decades. His retirement as a full-time Microsoft employee in June 2008 marked the end of an era -- and it's one...
Tags: Career, Professional Development, TechRepublic Inc., Bill Gates, Productivity, sanity savers
Go Green with Ease: Five Steps for Small Businesses
Smart information technology IT strategies can reduce the environmental impact of conducting business, and help small and medium-sized businesses SMBs reduce expenses. With employee awareness and participation, even the busiest SMB can adopt simple "green" strategies that require little to no additional equipment or labor expenditures. View this page...
Tags: Smb/Sme, Management, Small Business, Strategy, Small And Medium Business
Top 10 Windows XP tips of 2008
TechRepublic has written thousands of tips, tweaks, tricks, and hacks since Windows XP first appeared on the scene -- and this year has been no exception. To wind up 2008, we put together this final collection of some of the highest rated Windows XP techniques of the year. For...
Tags: Operating Systems, TechRepublic Inc., Software, Microsoft Windows XP, Microsoft Windows
Video: Three critical things to do before reinstalling Windows
Whether you support your tech-novice family members or a corporate office, you will have to reinstall Microsoft Windows at some point. In this IT Dojo video, Bill Detwiler goes over the three things you need to do before reinstalling Windows to make the process go smoothly. by Bill Detwiler
Tags: Management, Operating Systems, Video, Software, Bill Detwiler, Strategy, Information Technology, Marketing, Microsoft Windows, Corporate Communications
Understanding Networking Fundamentals
View Available Dates and LocationsA strong foundation of basic networking concepts is fundamental to a successful career in information technology, and in our popular Understanding Networking Fundamentals course, you'll gain those real-world, practical skills. In addition, this course includes 1-year access to our 50-book Online Networking Reference Library with...
Tags: Networking, Network, Atlanta, San Jose

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