OUR CONTENT

Where do you source your news?

NEWS.com.au draws upon the global strength of News Corporation and the unparalleled news gathering resources of News Limited here in Australia to bring you reports from some of the nation's most experienced journalists.

The site has access to Australia's largest news gathering network, with News Limited's 3000 journalists, more than 100 newspapers, three wire services and a dedicated team of online reporters contributing reports.

We present the best content from across the News Limited newspaper network, with news, sport, business, entertainment and weather reports updated throughout the day, seven days a week. We also feature extended coverage of major events.

Newspapers that contribute to NEWS.com.au include The Australian, The Daily Telegraph, the Herald Sun, The Courier-Mail, The Advertiser, The Mercury and The Sunday Times. Reports from these papers are posted about 2am each day.

Our own reporting team brings you updates as events develop throughout each day, drawing upon our print network and the resources of Australian Associated Press, Associated Press and Agence France-Presse.

How often is NEWS.com.au updated?

NEWS.com.au is updated around the clock as news breaks.

Where can I find a story that appeared in one of your newspapers?

Selected stories from our newspapers appear on NEWS.com.au and across our masthead network (theaustralian.com.au, dailytelegraph.com.au, heraldsun.com.au, thecouriermail.com.au, theadvertiser.com.au, themercury.com.au, sundaytimes.com.au). If you cannot find a report on one of these sites, try our archive partner, Newstext. Charges apply if you decide to download an article.

Can you search for information for me?

We're not able to search for individual user's requests. If you're looking for a newspaper article, you may like to try Newstext, News Limited's online archive service. If you're looking for something on the web, try NEWS.com.au's web search.

How do I access your audio content?

Click here for our latest audio reports. Information on how to listen to the audio is listed under help on that page.

Why do you spell a certain word like that?

When variations exist, NEWS.com.au adopts one way of spelling a word. This house style ensures consistency across our site.

How can I tell you about a mistake in one of your stories or a broken link?

We take care to ensure mistakes don’t appear on our website. However, sometimes they slip through. If you spot an error, please let us know using this form.

What is AEST?

Australian Eastern Standard Time (AEST) is 10 hours ahead of GMT. Queensland (including Brisbane), New South Wales (Sydney), Victoria (Melbourne), Tasmania (Hobart) and the Australian Capital Territory (Canberra) operate on AEST, except for the summer months when some states and territories move their clocks forward an hour. South Australia (Adelaide) and the Northern Territory (Darwin) operate on Central Standard Time (ACST), which is half an hour behind AEST. Western Australia (Perth) operates on Western Standard Time (AWST), which is two hours behind AEST.

OUR NEWSPAPERS

Which newspapers form your network?

News Limited publishes more than 100 newspapers in Australia, including:

• The Australian, Australia’s national daily
• The Daily Telegraph and The Sunday Telegraph in New South Wales
• The Herald Sun, Sunday Herald Sun, MX and The Weekly Time in Victoria
• The Courier-Mail, The Sunday Mail, The Gold Coast Bulletin, The Townsville Bulletin and The Cairns Post in Queensland
• The Advertiser and Sunday Mail in South Australia
• The Mercury and The Sunday Tasmanian in Tasmania
• The Sunday Times in Western Australia
• The NT News and Centralian Advocate in the Northern Territory; and
• Cumberland, Leader, Quest and Messenger community newspapers.

How do I contact a journalist at one of your newspapers?

Many of our newspaper sites have a specific contacts page for their reporters.

A comprehensive list of our newspaper sites may be found at NEWS.com.au/newspapers/ To contact a NEWS.com.au reporter, please use the feedback form at NEWS.com.au/feedback/

How can I subcribe to my local News Limited newspaper?

To subscribe to your local paper, visit our home delivery page.

Where can I find corporate information about News Limited and News Corporation?

The corporate information such as annual reports may be found at: www.newscorp.com.

How can I find out about employment opportunities at NEWS.com.au and News Limited newspapers?

Positions can be found on the News Limited page of our employment site www.CareerOne.com.au. Positions may be found on the News Limited job board.

The news limited page is jobs.careerone.com.au/newslimited/.

Are all sections of your newspaper available online?

There is some material from the printed versions of our newspapers that does not appear online; some photos, graphics and tabular data; syndicated comics and columns that does not have permission to reproduce electronically. Similarly, not all material available may be found in our newspapers.

NEWS.COM.AU EMAIL EDITION

Does NEWS.com.au have any newsletter services?

Our free daily newsletter, NEWSpulse, features the morning's top news, business, entertainment and sports stories.

How do I subscribe to NEWSpulse?

To subscribe to NEWSpulse, simply visit NEWS.com.au/newspulse/. The service is free.

How do I unsubcribe from NEWSpulse?

To unsubscribe from NEWSpulse, visit NEWS.com.au/newspulse/, enter your name and email address and uncheck the subscription boxes. Once you have completed this, click “submit”.

Can I send feedback abou NEWSpulse?

You can send your suggestions, compliments and complaints using our feedback form.

ALTERNATIVE NEWS.COM.AU DELIVERY SERVICES

What alternative news delivery services do you have available?

Information about alternative ways you can access our news services is available at NEWS.com.au/newsdelivery/

CONTACTING NEWS.COM.AU, A NEWSPAPER OR A REPORTER

Where is NEWS.com,au based?

NEWS.com.au’s Editor-in-Chief is based in Sydney, with online editors managing state and masthead-specific sections in each state. Our contributing newspapers have reporters in every state and territory, with correspondents in Bangkok, Beijing, Jakarta, London, Los Angeles, New York, Tokyo, Washington and Wellington.

Who is the Editor-in-Chief of NEWS.com.au?

The Editor-in-Chief of NEWS.com.au is Sigrid Kirk.

How do I submit a press release to NEWS.com.au?

We welcome press releases via email at newsroom@NEWS.com.au. You can also post press materials to:

The news Editor-in-Chief
NEWS.com.au
Level 3
2 Holt St
Surry Hills NSW 2010

We prefer not to receive press releases by facsimile.

How do I contact a reporter?

To contact a reporter on NEWS.com.au or any of our newspapers, please visit the "Contact Us" section of the relevant site.

CONTENT FOR YOUR OWN WEBSITE

Can I link to NEWS.com.au?

NEWS.com.au welcomes links from other sites on the web. You can also use our headlines to link to individual stories. Due to copyright restrictions, you should not reproduce the text of the story.

How can I add an RSS headline feed from your site to my company intranet or my website?

NEWS.com.au offers a free syndication service that lets you stream the latest headlines to your website or intranet 24 hours a day, seven days a week.

This service is easy to implement and offers great flexibility. Users are able to choose from feeds direct from our news, sport, business, IT or entertainment sites. To set-up this service on your site please complete the form found online at headlinefeeds.NEWS.com.au.

Custom content feeds are also available. Contact web content sales for further information using the form here.

Can I have permission to reproduce a story that appeared on NEWS.com.au?

Requests to reproduce articles by staff writers are considered on a case-by-case basis. Use this form to submit your request.

TECHNICAL QUESTIONS

How can I make NEWS.com.au my homepage?

To make NEWS.com.au your homepage, go to the top tool bar within Internet Explorer, and select Tools. From the drop down menu select Internet options and enter www.news.com.au in the space under “homepage” then click on “ok”.

How do I adjust the sound on your website?

Go to your “Start” menu and select “Settings” and then “Control Panel” and then click on “Sounds and Audio devices”

How do I force the page to refresh?

Hold down the “Shift” key and click the “Refresh” or “Reload” button in your web browser. You can also force your browser to refresh every time a page loads.

In Internet Explorer, select Internet Options from the Tools menu and click on the General tab. Then click on Settings and select "Every visit to the page" under "Check for new versions of stored pages".

In Netscape Navigator, select Preferences from the Edit menu and click on the Advanced tab. Then select Cache, set the disk cache to 0 and select “Every time”.

The time settings on NEWS.com.au's homepage seem to be incorrect. How do they work?

The time settings on our homepage are linked to the time zone settings on your computer. If your time zone settings are incorrect the clocks will be also. To check your time zone settings go to your “Start” menu and select “Settings” and then “Control Panel” and then click on “Date and Time”.

What web browsers does NEWS.com.au support?

Internet Explorer 6+, Gecko based browsers such as Firefox 1.5+, and Opera 8+ on the PC platform. Other browsers are not actively tested to the same standards as supported browsers at this time.

ADVERTISING AND COMMERICAL OPPORTUNITIES

Can I advertise on NEWS.com.au?

Advertising inquiries may be submitted using the online for at advertising.ni.com.au/ad_enquiry.html.

The News Interactive sales team may also be contacted as below:

News Interactive sales
2 Holt St
Surry Hills NSW 2010
Telephone: +61 2 9288 3000

Further information on our audience is available at advertising.ni.com.au.

RESEARCH

How can I search for previous newspaper articles on NEWS.com.au?

Past newspaper articles are available News Limited's online news archive service Newstext at www.newstext.com.au.

Please note that Newstext is a text-only editorial archive, and contains no advertisements, classifieds, public notices, photographs, graphics or tables. If you need to review any of these items you will need to view back issues of our publications.

Back issues of our publications are available on microfilm at your nearest State Library, and most local community libraries can assist in obtaining recent copies of newspapers. School, TAFE and university libraries may also be of assistance.

Can I purchase photos I have seen online or in the newspaper?

Photos published on our sites and in News Limited newspapers are available for sale for personal use, via www.newsphotos.com.au.

To purchase photos for professional use — please visit www.newspix.com.au.

CLASSIFIEDS

How often are your classified notices updated?

Classifieds that appear on our classifieds pages at classifieds.news.com.au are updated daily or weekly depending on how frequently the newspaper they originally appeared in is published.

For example, classified notices from the Daily Telegraph are updated daily and classifieds from the Sunday Telegraph are updated weekly. Saturday classifieds are also updated weekly.

How can I look for an old ad?

For notices published online outside these time periods you may need to review back issues of our newspaper publications.

These are available on microfilm at your nearest state library. Most local community libraries can assist in obtaining recent copies of newspapers. School, TAFE and University libraries may also be of assistance.

How can I place a classifieds ad online?

To place a classifieds ad in any of our newspapers, please use our “Place an Ad” form available at placeanad.news.com.au/servlet/jsp/placeanad.jsp

How can I find out the cost of placing a classfieds ad in one of your newspapers?

Rate details for classifieds may be at newsmedianet.com.au/network.jsp. For more specific rate details please contact the relevant newspaper classified team directly on the contact numbers available at classifieds.news.com.au/index.jsp

How can I request a tax invoice for a classifieds ad I placed?

Please contact the relevant classifieds team on the numbers provided at classifieds.news.com.au.

How can I cancel a classifieds ad I have placed?

Please contact the relevant classifieds team on the numbers provided at classifieds.news.com.au.

I can't find a classfieds ad online.

There is some material from the classified section of our newspapers is not included to run on-line. Also display classifieds ads do not appear online.

OUR PRIVACY POLICY

How does NEWS.com.au protect my privacy?

We recognise the importance of protecting the privacy of personally identificable information collected about our customers, including visitors to our website. NEWS.com.au strictly abides to the privacy policy of our publisher, News Interactive. The full text of the policy can be found at http://www.news.com.au/common/privacy/.