Privacy Policy

The information E! Entertainment Television, Inc. and its affiliated persons and entities ("E!") collects about you at E!'s Websites, including but not limited to those Websites located at http://www.eentertainment.com, http://www.eonline.com, http://shop.eonline.com, and all cobranded Websites (collectively, "Website"), is used to provide you with a more personalized and rich experience while visiting the Website. Your use of the Website is expressly conditioned on your acceptance of and agreement to this Privacy Policy. This Privacy Policy sets forth the terms and conditions that apply to your use of the Website. By using this Website, you agree to abide by this Privacy Policy. In addition, when using specific services or entering contests or sweepstakes, you agree to abide by any guidelines or rules posted in connection with such services, contests or sweepstakes, all of which are hereby incorporated by reference into this Privacy Policy. If you do not agree with any posted guidelines or rules, or with any part of this Privacy Policy, you must not use this Website. If you do not comply with this Privacy Policy at all times when using this Website, E! reserves the right to deny or restrict your access. The terms and conditions of this Privacy Policy shall apply regardless of the means by which the Website was accessed, including but not limited to through the URL, electronic mail or links from other sites. Please read on for details.  Please note that the E! Entertainment Television, Inc. with registered offices at 5750 Wilshire Blvd. Los Angeles, CA 90036 will be the Data Controller in relation of the processing of your personal data and will ensure that any personal data collected from you in the context of the UK will be processed in accordance with the requirements of the UK Data Protection Act 1998.  

What Does This Privacy Policy Cover? This Privacy Policy covers how E! treats information that E! collects and receives about you via the Website, including information related to your past use of the Website. E! has prepared a detailed policy in order for you to What Does This Privacy Policy Cover? This Privacy Policy covers how E! treats information that E! collects and receives about you via the Website, including information related to your past use of the Website. E! has prepared a detailed policy in order for you to know as much as possible about E!'s practices so that you can make informed decisions. as much as possible about E!'s practices so that you can make informed decisions. 

This Privacy Policy does not apply to: (i) the practices of companies or other third parties that E! does not own or control, or people that E! does not employ or manage; or (ii) any offline matters, activities or information that E! or any affiliate collects about you or anybody else.

How Does E! Collect and Use Information About You?

The information learned from the Website's users, members and customers helps E! personalize and continually improve your experience at the Website. Here are the types of information E! gathers and how this information is used:


Automatic Information: E! receives and stores certain types of information automatically whenever you interact with the Website. Here are the types of automatic information E! gathers and how it is used:

IP Address: Your Internet Protocol ("IP") address is a unique identifier used to connect your computer to the Internet. Your IP address also is stored in E!'s user registration databases when you register with E!

IP addresses may be used for various purposes, including to:

  • Help E! identify you and your shopping cart and to gather broad demographic information
  • Diagnose service or technology problems reported by E! users or engineers that are associated with the IP addresses controlled by a specific Web company or ISP
  • Estimate the total number of users visiting E! from specific countries or regions of the world
  • Assist Shop to track visits to and business at E!'s store
  • Help determine which users have access privileges to certain content that E! hosts

Cookies: E! uses a feature of your Internet Web browser called a "cookie," a small piece of information stored on your hard drive that uniquely identifies your intra- and inter-requests on the Website. Cookies may be used for various purposes, including to keep track of preferences you specify while you are using E!'s services and the Website. If you wish to disable the use of cookies, please review the Help section of your Internet browser for instructions.

Web Beacons: Web pages may contain electronic images (called a "single-pixel GIF" or "Web beacon") that allow a Website to count users who have visited that page or to access certain cookies. E! uses Web beacons in the following ways:

  • Within the E! network of Websites in order to count users and to recognize users by accessing E! cookies
  • To count and recognize users who have read emails sent by E!
  • To personalize your experience when you visit the Website

Mobile Device Unique Identifier: E! provides services that allow users to access and customize Internet content through mobile phones, PDAs and other alternative devices. These devices may collect different information than what is collected by computers.

  • When connecting to E! using a mobile device that provides Internet access, if the mobile device service provider uniquely identifies the device, E! will receive this information.
  • E! may use this unique mobile device identification information to offer extended services and/or functionality.
  • Certain E! services may require collection of the phone number for your device. E! may associate that phone number to the mobile device identification information.

Personal Information: E! also receives and stores information that personally identifies you. The types of personally identifiable information that may be collected at the Website include: name, address, email address, phone number, fax number, billing address, shipping address, product selections, order number, referring URL, IP address, password, username, how you got to know about the Website, gender, occupation, personal interests, your age and information about your interests in and use of various products, programs and services. You voluntarily provide this personally identifiable information when you enter it on the Website to sign up as a member of E!, whether in connection with a newsletter subscription, when you enter a sweepstakes, promotion or contest and/or other special benefits. We will obtain your consent at the point of collection of your data for the use of your data by us or any third parties to send direct marketing to you using the information provided.

At the Website, you can submit personally identifiable information about other people. For example, you might submit a person's name and email address to send an electronic greeting card or to email an E! news story and, if you are located in the United States, order a gift on the Website and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected and stored about other people at the Website include: recipient's name, address, email address and telephone number. E! does not use such third party information for any unsolicited marketing activities, share with, rent, transfer or sell personally identifiable information that you submit about other people to any third parties or nonaffiliated entities.

If you make a purchase on the Website, E! will collect and store your personally identifiable information. When processing an order on the Website, E! needs to know your name, postal address, billing address, email address, telephone number, product selection, order number, credit card number and expiration date. This information is necessary to process your order and to keep you updated on your shipping status. Although E! transmits your credit card number to the appropriate credit card company during order processing, E! does not rent, transfer, sell or share your credit card issuer, credit card number or expiration date with any nonaffiliated entities.

Registered Website members, users who sign up for E! newsletters and users who enter sweepstakes or contests on the Website may elect to receive occasional marketing materials or surveys from E! and/or its trusted marketing partners at the email address provided at sign up. If you would like to opt out from receiving these materials, please email websupporteonline@comcastnets.com.

Use of Third Parties to Collect Information: E! may use a third party (such as Nielsen-NetRatings) to collect information on the Website for market research purposes, including through the use of cookies and web beacons. In addition, E! allows other companies that are presenting advertisements on some of E!'s Website pages to set and access cookies on your computer. The use of advertising cookies sent by third-party servers is standard in the Internet industry. E! does not control cookies from third-party advertisers. Other companies' use of their cookies is subject to their own privacy policies and not the Privacy Policy of E!.

Does E! Ever Share Information with Other Parties?

E! may disclose information about you to those whose practices are not covered by this Privacy Policy in the following circumstances:

  • Subject to receiving appropriate consent, E! may provide personal information provided when you register or when you sign up for a newsletter, sweepstakes or contest to trusted partners who work with E!. These companies may use your personal information to communicate with you about offers or surveys from E! and/or our marketing partners. However, our partners do not have any independent right to share this personal information with third parties. If you would like to opt out from receiving these materials, please email websupporteonline@comcastnets.com.
  • E! occasionally has third party agents, subsidiaries, affiliates and partners that perform functions on E!’s behalf, such as marketing, analytics, research, credit card processing, shipping or stocking orders, providing customer service, fraud protection, etc. These entities have access only to the personal information needed to perform their functions. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Website.
  • E! responds to subpoenas, court orders, or legal process, or to establish or exercise E!'s legal rights or defend against legal claims.
  • E! shares information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of E!'s terms of use or as otherwise allowed by law.
  • Subject to receiving appropriate consent, E! may display targeted advertisements based on personal information provided when you register or sign up for newsletters or sweepstakes. Advertisers (including ad serving companies) may assume that people who interact with, view or click on targeted ads meet the targeting criteria (for example, women ages 18-24 from a particular geographic area).
  • By interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  • E! does not share with, rent, transfer or sell to any nonaffiliated entities information, such as your cover letter, salary history, requirements or résumé, that you submit to E! through http://www.eentertainment.com in connection with your job application, which will be considered only if you are eligible to be employed in the United States.

Due to the existing regulatory environment, E! cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications.

Links to Outside Third Parties: E! may establish relationships with business partners by creating a link between their sites and the Website. E! is not, however, responsible for the content, maintenance or privacy policies of those sites. Once you click over to a third party site, E! encourages you to check its privacy policy.

The Website may contain links to other sites whose information practices may be different than the information practices of E! Users who click over to a third party site from a link on the Website must be aware that E! makes no warranties with regard to that site's policies or business practices. E! is not responsible for any transactions that occur between the user and the third party site. Please consult the other sites' privacy policies, as E! has no control over information that is submitted to or collected by these third parties. Should a user purchase any products or services from that third party site, the user must contact the third party site directly regarding any disputes that might occur, including but not limited to delayed shipping, missing products, damaged goods or pricing and billing discrepancies. E! is not responsible for the actions of any third-party site.

Business Transfers: As E! continues to develop its business, it might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that E! or substantially all of its assets are acquired, customer information will be one of the transferred assets.

Children's Guidelines: E! does not knowingly collect personally identifiable information from children under the age of 16, nor does it contact children under the age of 16 about special offers or for marketing purposes without a parent's permission. E! encourages parents and legal guardians to monitor their children's Internet use. Also, E! strongly encourages parents to help E! enforce its Privacy Policy by instructing their children never to provide personal information on the Website without permission.

It is possible that due to fraud or deception by others, E! may unknowingly receive information pertaining to children under the age of 16. If E! is notified of this, once E! has verified the information, E! will promptly obtain parental consent or otherwise delete the information from its servers. If you want to notify E! of its receipt of information in relation to children under the age of 16, please email customersupporteonline@comcastnets.com.

Public Forums: The Website has chat rooms, forums, message boards and newsgroups available to its users. Please remember that any information disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. As these forums are public and open for users to interact with each other, E! expects all its users to respect the rights of others and to ensure that they have read the terms and conditions of use of this website.

Consent to International Information Transfers: The Website is operated in the United States. While E! is committed to providing your information with a high level of privacy protection, you should know that the general level of protection for personal information in the United States may not be the same as that provided in other countries. If you are located outside of the United States, please be aware that any information you provide to E! will be transferred to the United States. By using the Website, participating in any E! services and/or providing E! with personally identifiable information, you fully understand and unambiguously consent to this transfer and the collection and processing of information in the United States.

Security: E! has security measures in place to protect the loss, misuse and alteration of the information under E!'s control. E! is able to keep your personal information safe and secure by utilizing Secure Sockets Layer (SSL) encryption technology. For maximum security, E! uses a secure server that encrypts all your ordering information, including your name, address and credit card number.

Changes to This Privacy Policy: E! will occasionally update this Privacy Policy at E!'s sole discretion. Please check the Website frequently to see recent changes. Such changes and/or modifications shall become effective immediately upon posting thereof. Without limiting the foregoing, E! may occasionally notify you by email about changes to the Website or provide notices of changes by displaying notices or links to notices to you generally on the Website. Your continued use of the Website constitutes your agreement to this Privacy Policy and all of the terms and conditions set forth herein.

Making Changes to Your Personal Information and Its Uses: If you would like to update the information you provide in your membership account or unsubscribe to newsletters, please visit http://www.eonline.com/account/signin/index.jsp.


Please email websupporteonline@comcastnets.com if you would like to:

  • Canceling membership
  • Discontinuing marketing communication from E!
  • Discontinuing personally identifiable information shared with third parties
  • • Ask any technical question

For further information or questions about this Privacy Policy, please contact E!’s Privacy Officer via written correspondence to:

FREEPOST
E! Entertainment Television, Inc.
Attn: Privacy Officer, Business & Legal Affairs
5750 Wilshire Blvd
Los Angeles, CA 90036
Email: privacyofficer@comcastnets.com

Contacting the Website: Contacting the Website: If you would like to comment on a story or feature on the Website, please email editorialsupporteonline@comcastnets.com. If you have any other questions regarding the practices of this Website or your dealings with this Website, you may email customersupporteonline@comcastnets.com.

Third Party Privacy Policies: The ads appearing on the Website are delivered to you by DoubleClick, our Web advertising partner. Information about your visits to the Website, such as the number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you. In the course of serving advertisements to the Website, third-party advertisers may place or recognize a unique cookie on your browser. For more information about DoubleClick, cookies, and how to "opt-out", please click here..

The ads appearing on the Website are delivered to you by DoubleClick, our Web advertising partner. Information about your visits to the Website, such as the number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you. For more information about DoubleClick, cookies, and how to "opt-out", please click here.

For an explanation of what data E!'s third-party network advertisers collect, how it is used, and why use of data can benefit consumers' experience online, visit: http://www.networkadvertising.org.

E! also uses products and services provided by Nielsen-NetRatings to help us better understand how people are using our Website. Visit http://www.nielsen-netratings.com/privacy/sitecensus.htm to learn more information about how we use Nielsen-NetRatings to collect and use information on this Website.

Effective Date: The Privacy Policy posted on this Website was updated on or about August 29th, 2008.


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