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Thursday, September 4, 2008

Network Neutrality: Comcast's Troubling Bit-Frugality

Sep 4 2008 2:19PM | Permalink | Email this | Comments (9) |
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The latest case study in my longstanding Network Neutrality scrutiny and coverage comes in two different implementations, albeit both from the same service provider. In late July, Comcast was verbally spanked (albeit not fined) by the FCC on a 3-2 vote for discriminatory throttling of Bittorrent traffic, although the legality of the FCC's action is debatable (and the lack of a corresponding fiscal penalty also begs a 'so what's the point' query). In response, Comcast has announced by-year-end plans to still dynamically throttle heavy network users, albeit on a protocol-agnostic basis, to 'DSL-equivalent' speeds for 10-20 minutes at a time.

More recently, Comcast last week made official the long-rumoured 250 GByte per/month bandwidth cap on its residential service, beginning October 1. At first glance, 250 GBytes seems like a whole lot of data, and as such I agree with Peter Glaskowsky that the cap won't affect the vast majority of today's Internet users. Unlike Glaskowsky, though, I also concur with Om Malik...Comcast's move effectively muzzles the next generation of Internet usage evolution (which power users like me are already tapping into), particularly as it relates to online video downloads and streaming, and specifically to high-def video.

Let's quantify my concern. Look back at my past trials of Apple TV, VUDU and the Xbox Marketplace, and you'll encounter a range of high-def Hollywood movie payloads reflective of varying play times, frame sizes, codecs, and encoded bitrate aggressiveness:

Title

Service

Total file size

The Bourne Ultimatum

VUDU

5.38 GBytes

The Darjeeling Limited

Apple TV

3 GBytes

Sweeney Todd

VUDU

2.5 GBytes

V for Vandetta

Xbox Marketplace

6.1 GBytes

Average them out and you end up with a 4.25 GByte 'typical' file size. Now oversimplify the average consumer scenario, assuming that the Comcast broadband tether will only be used for video distribution, and you end up with the ability to download or stream 58 movies per month, or roughly 2 per day.

Again, that seems like a lot. But of course, consumers aren't using their Internet connections solely for high-def video downloads. An increasing number of homes have multiple LAN clients simultaneously tapping into that capped collective bandwith, too. I'd tell you exactly how many Internet-capable widgets are under my roof, but it's embarrassingly excessive...at least given current mainstream metrics, that is. But remember, today's power users are tomorrow's typical consumers. And anyway, as the per-movie file size assumption increases, the per-month movie allotment proportionally plummets. At 6.1 GBytes, for example, you're only able to download or stream 40 feature films per month before Comcast starts complaining...

...which leads to one of my objections to Comcast's cap. Fundamentally, it's going to encourage content providers to compress video in an increasingly aggressive manner in order to fly under service providers' radar, with increasingly egregious visible and audible side effects. As I wrote back in late June:

Economic factors, coupled with consumer ignorance, make the approach quite tempting to a variety of content providers and their delivery intermediary partners.

And what of my network neutrality angle on Comcast's actions? Consider, for example, that the vast majority of Comcast cable Internet subscribers are also Comcast cable television subscribers. Now consider that whereas cable Internet-based video content viewing is bandwidth-capped, cable television viewing is not. Voila; an unjust in-house service emphasis, and one that from a societal standpoint is even more disconcerting if Comcast were, say, to decide to favor one political party over another from a cable television coverage standpoint in the ramp-up to the upcoming November U.S. elections.

The service unfairness argument may conceptually also hold true for VoIP, for example, although given the substantial bitrate disparity between it and high-def video, the practical likelihood that VoIP will push a customer over the cap is remote. Still, will Comcast be more forgiving if one of its broadband customers exceeds the monthly bandwidth allocation due to Comcast VoIP use versus with, say, Vonage? And Comcast's stance is particularly baffling when you consider that Internet backbone capability growth continues to outpace users' incremental bandwidth demands.

Lest you think the scenario I paint is too futuristic to be of practical concern, I'll offer up some relevant datapoints from just the past few days:

As I've said innumerable times before, I understand well the technical and economic underpinnings to the desire to restrict per-user bandwidth consumption. See, for example, this excellent recent overview from Ars Technica if you need a tutorial from a backbone standpoint. However, I remain greatly concerned about the societal access-limits-on-diverse-information-perspectives impacts of such moves, as well as their negative impact on the free-market development of new and improved Internet services.

If you're curious to see if (and how) your ISP is mucking with your Internet connectivity, you might want to give the Electronic Frontier Foundation's 'Switzerland' utility a whirl (more from Slashdot). Don't forget to bring your favorite compiler along, though...all that's currently available is source code. With all due respect to the EFF and its honorable intentions, which I've steadfastly supported over the years, I daresay that the organization's aspirations in this particular regard will largely be for naught as long as it doesn't distribute O/S-tailored binaries.


Reader Comments


at 9/4/2008 5:18:40 PM, IPonIt said:
I'm sure that one of those video distribution companies will step up and invest the billions needed to support their distribution platform. Cable companies and phone companies have built their infrastructures, why should they have to foot the bill for these other companies? Of course, if you paid by the bit for what you used, and they paid by the bit for what they used, this wouldn't be an issue. Why aren't you advocating that model? And for the record, since you don't seem to know, Cable tv and their Voice service don't run on the same infrastructure as their Internet service. Comcast's voip is not on the same network as your Vonage voip service. If they aren't on the same network, your argument that it is anti competitive is a bit.. silly. Again, Vonage has the option to build out their own network also.

at 9/4/2008 6:52:06 PM, Brian Dipert said:
Dear IPonit, the ISPs' investments are reimbursed by the fees that I and other subscribers pay each month. Asking service providers to also pay-to-play is called 'double-dipping'...that's a no-no in my book. Think about it...would you be happy to not have access to Fox News or, depending on your political leanings, Air America, depending on whether or not the service has paid its 'passage rights' extortion fee to Comcast? Regardless of whether or not Comcast's VoIP service taps into the same bandwidth used by Comcast's Internet service, my conflict-of-interest argument still holds.

at 9/5/2008 1:55:59 PM, Steve said:
I've been wondering how long it will be before the relatively recent VOD rollout by DirecTV - which requires a wideband ethernet connection (read "Comcast" for many of us) will ultimately survive. . . personally I speculate it is just a matter of time before Comcast "throttles" competitive packets. . . . THat said - isn't this really a re-do of a fundamentally unsound fixed-price service flaw ? It seems to me that the costs associated with a given subscriber are quite variable - based on utilized bandwidth - and which current service plans are struggling to keep up with. "Metered service" - solves this problem. Whether or not subscribers are ready and willing to pay for same is another matter.

at 9/5/2008 2:03:24 PM, Jonathan Williams said:
I've noticed network slow-down on Comcast and we don't download ANY movies or even music for that matter. To make matters worse, Comcast is screwing their loyal customers (12+ years for us) by jacking up our rates, and then offering great deals to "new customers". Good thing Verizon FiOS is in the neighborhood now because we're going to change. Comcast is arrogant, greedy beyond belief and think that people want their service so bad that they can have the worst telephone customer service, highest prices, and we'll take it. When we call to investigate various plans, the Comcast person on the line never gives straight answers, they cannot produce a price list for anything, and generally obfuscates the whole mess to a point of severe frustration. However, I will say that the Comcast technician that comes to the door is courteous, professional and efficient. So much better than their 'front office'. Comcast is so f***ed up, it ain't funny. Comcast, are you listening? Or don't you care?

at 9/5/2008 2:09:07 PM, Santhoff said:
This whole process appears to be the first steps in the direction of a tiered pricing system where the majority of users pay a lower fixed monthly fee and power users needing or wanting more bandwidth pay a higher price tier. Why should 90% of a cable TV's broadband subscribers subsidize the other 10% of broadband users that are POWER USERS? This 10% of power users easily account for over 50% of the available bandwidth on a cable TV broadband network. If these power users consume the majority of the bandwidth shouldn't they pay more than a normal user?

at 9/8/2008 8:57:03 AM, Ron said:
I think you've all missed the point. This came originally about because a few bittorrent users were clogging up the bandwidth. Comcast (and all cable Internet provicers) have limited bandwidth per NEIGHBORHOOD, not user. So if one user hosg the bandwidth, everyone else on that link is affected. Thus Jonathan's point above, when he sees a slowdown, and isn't using any real bandwidth. This isn't about politics or infrastructure, but rather user complaints. Perhaps the customer really is right, in this case.

at 9/8/2008 11:35:03 AM, Brian Dipert said:
Trust me, Ron, I didn't miss your point...

at 9/8/2008 1:12:24 PM, RB said:
Missing or hitting the point, the point is all about the money. The more money you get from the consumer/customer the more money as profit. Isn''t everything at this point in time in the "consumer market" all about the $$$$$ or what ever other currency of this world? Just thinking aloud, :( -lol...

at 9/10/2008 4:11:11 PM, Policebox said:
I have to back Ron up. The fact of the matter is that demand for bandwidth is increasing faster than any ISP can make updates. That costs the ISPs money, and could potentially put them out of business. They basically have two choices, limit individual users to reasonable amounts or allow the "Power Users" to clog the system making nobody happy. Brian's own statistics show why this is so. The "new applications" require Gbit connections per user. The "old" ones can get by on Mbit per neighborhood. That is a boost of 4 orders of magnitude. This isn't a case of some cartel stepping on our libertarianism, it is a case of a company trying to manage a demand they can't cope with. They did it badly, and rightly got slapped for it. People who push the bleeding edge will always be running into the limitations of the system. Get used to it!

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