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Peak Performance, by Mark Smith
Mark Smith is the CEO and SVP of research at Ventana Research, an advisory services and research firm providing insight and education on best practices and technology in performance management. See More by Mark Smith The Business Bottleneck May Be Technology
Too often, businesses get little information in return for the millions of dollars they spend on information technology. We have built silos of BI tools attached to ERP and CRM systems that aren't designed to communicate common objectives across business. Even data warehouse efforts have not automated information processes, instead creating poorly structured libraries of data that business users may not be able to find or access. At this point in the Information Age, incremental steps will deliver just more of the same rather than the transformative information agility business requires. As you assess your investments in BI and information management, do a real assessment: Stop and rethink everything before you, from strategy to purchases. If your company is like most, you'll find that your current IT investments are not aligned to support their business functions. And when you find that this is indeed the case, you'll need to examine all the options available. If you stick with the status quo, you'll only fall behind. To support business processes, consistent information processes are key. Information processes need to run across the major enterprise activities, unconstrained by the limits of your existing transactional systems. When you take this approach, you'll be able to concentrate on the information that creates revenue rather than the information technology that costs money. Let me know your thoughts. Mark Smith is CEO And Senior Vice President of Research at Ventana Research. Write to him at mark.smith@ventanaresearch.com.  E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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