Intelligent Enterprise

Better Insight for Business Decisions

RSS
Webcasts
Whitepapers
Subscribe
Home

TECHWEBCASTS

Upcoming featured TechWebcasts:

Take Control of Operational Decision Making
Tableau Software 4.24.08 Intelligence Enterprise TechWebcast.
An Intelligence Enterprise Vendor Perspectives Webcast

** Attendees will need to have Flash enabled to successfully view the demo portion for this webcast

In this WebCast, Intelligent Enterprise Editor-in-Chief Doug Henschen discusses the trends toward pervasive BI and operational decision support and how they can be improved with planning, leadership and the right tools. Elissa Fink of Tableau Software will then demonstrate the advantages of data visualization software.
Date: Thursday, April 24, 2008 Time: 9:00 AM PT / 12:00 PM ET
Register now

BPM In Action - Improving Customer Satisfaction at WebEx/Cisco
BEA 4.29.08 Intelligence Enterprise TechWebcast.
An Intelligence Enterprise Vendor Perspectives Webcast

BPM In Action - Improving Customer Satisfaction at WebEx/Cisco
Attend this Web seminar to hear firsthand how WebEx was able to:
� Enable 200+ customer service representatives to manage customer interactions through BPM.
� Deliver and capture the right info at the right time to resolve problems faster and identify sales opportunities on the fly.
� Improve productivity by automation and elimination of duplicate process steps.
� Provide managers with vital workflow metrics, allowing them to monitor and improve existing processes and employee performance.
To find out how BPM can help you ensure operational excellence in the critical area of customer service, register for this WebCast today.

We are looking forward to your participation!
Date: Tuesday, April 29, 2008 Time: 1:00 PM PT / 4:00 PM ET
Register now

See More UPCOMING TechWebCasts for Business & IT Professionals >>

ON DEMAND archive of TechWebCasts for Business & IT Professionals >>