Support

Xbox and Xbox 360 game support

Notice: Bungie.net is the community site for Bungie Studios. We are NOT the official location for help or support with Bungie products.


Please visit the following links for further support assistance with Bungie's Xbox and Xbox 360 games:

Microsoft's Xbox/Xbox 360 Phone Support
Technical support is available 7 days a week including holidays.

  • In the U.S. or Canada, call 1-800-4MY-XBOX. TTY Users: 1-866-740-XBOX.
  • In Mexico, call 001-866-745-83-12. TTY users: 001-866-251-26-21.
  • In Colombia, call 01-800-912-1830.

For phone support in other regions, please refer to your game manual or find additional information at www.xbox.com.

Xbox Live Online Support

For general support regarding problems with Xbox Live, please visit the support section at www.xbox.com. If you live in a region outside of the U.S., you can select the appropriate language upon visiting the site. For players within the U.S., please refer to the direct links below for easier access.


Xbox.com U.S. Support Information

Games for Windows Support

Microsoft has a support site for all Games for Windows games at support.microsoft.com.

Halo PC support can be located directly at this location.

Support for the Macintosh version of Halo can be found at the MacSoft Support Site.

Oni and Myth Support

The Oni and Myth franchises are now the property of Take 2 Interactive. Support for these games can be obtained at their support site.

Bungie.net Support

Please review our help page for answers to common questions about bungie.net.

If you have a problem or bug to report with Bungie.net, please send an email to bnetbugs@bungie.com.

For questions dealing with the overall operation or features of the site or the 7th Column, please stop by our forums where many members are usually quick to respond with answers to your questions.

If you have specific issues with Windows Live ID, please visit the Windows Live ID support page.