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26 March 2007
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Consumer guides Brush up on your consumer knowledge, ensuring you know where you stand when making a complaint. Select a category from the selection below.

In this section

Consumer guides to buying and renting property, cars, employment law, goods and services, and more...

Cars: buying
The standards you can expect when buying a new or used car

Cars: importing
A comprehensive guide to importing a car

Consumer law
A guide to the UK legal systems and consumer laws

Credit
A guide to why a creditor may refuse to offer credit facilities

Disability
Highlighting the main points in the Disability Discrimination Act

Employment law
Employees rights while being employed or being dismissed

Food and eating out
Where your food is sourced, how it's labelled and how it's served

Gardening law
Know your rights about trees, garden fences and hedges

Getting a mortgage
Check your options before you sign on the dotted line

Going to court
When to use a court and how to choose one

Goods and services
Points to consider when you're returning faulty goods

Holiday insurance
Insurance, medical cover, driving abroad and package holidays

Homes: buying and renting
A one-stop guide that will take the stress out of buying

Home improvements
From planning permission to choosing tradesmen

Insurance
All your insurance questions and the main terms explained

Medical matters
The NHS, private treatment and health complaints procedures

Shopping
Know your rights when you're out on the high street and online

			Also in Consumer Watchdog How to complain	Elsewhere on bbc.co.uk Financial healthcheck Elsewhere on the Web Office of Fair Trading
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