Customer Service FAQ

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Updated March 10, 2005



9/26/06 - Guild Wars code issues

We've been getting isolated reports from readers who are having trouble with the Guild Wars mission and mini-pet activation code that we supplied in our November 2006 issue. Due to a printing error, there may be an extra "1" at the start of your code. If entering your code without the 1 results in an error message saying your code is already in use, please contact our customer service department at custserv@futureus-inc.com and we will gladly supply you with a new one, provided that you've included your non-functioning code so that we can log it. We sincerely apologize for the inconvenience!