Help Using the Naval Institute Web site - Frequently Asked Questions

• General Help
  
  
• How do I subscribe to Proceedings or Naval History magazines?
• How do I report a change of address?
• How do I renew my Naval Institute membership or my Naval History subscription?
• How do I buy a gift membership or gift magazine subscription?
• How do I make a tax-deductible donation?
• Whom do I call about a billing or account problem?
• How do I help the Naval Institute continue its crucial work of providing an independent forum for the sea services?
• How could my company benefit from a partnership with the Naval Institute?
• How do I join the Naval Institute?
• I filled out the form and clicked on submit, but I keep being sent back to the form. Why is this happening?
• What is a cookie?
• What browsers are supported on the Naval Institute Web site?
• What is the USNI Database and how do I find it?
• Why aren't all articles published in the print version of Proceedings available at the Web site?


• Registered Users Help
  
  
• How can I become a Naval Institute Registered User?
• I have forgotten my Username/Password. How can I find out what it is?
• I am having problems signing-in to the Naval Institute web site. What should I do?
• I cannot access the Members Only area of the Naval Institute web site. What should I do?
• Are User Name and Password case sensitive?
• How do I change my password?


• Shopping with the Naval Institute
  
  
• How do I buy products online?
• How do I browse the entire book catalog?
• How do I report a problem or get additional help?
• Will I receive onscreen confirmation of my order?
• Can I save my shopping cart and continue shopping later?
• Why is my shopping cart empty right after I try to add products to it?
• Why am I able to open only the first page of the list that contains items for sale?


• Membership
  
  
• How do I become a Member of U.S. Naval Institute?
• How do I check the status of my membership?
• How do I learn about or apply for a Naval Institute affinity credit card?
• Why did I get a membership solicitation when I'm already a member?


• Publishing
  
  
• How do I obtain copies of past Proceedings or Naval History articles?
• How do I find research assistance on past articles or get copies of articles?
• How do I submit a letter to the editor of Proceedings or Naval History?
• How do I submit an article to Proceedings or Naval History?
• How do I submit a "Pass Down the Line" note or reunion notice?
• How do I place an ad in Proceedings?
• How do I place an ad in Naval History?
• How do I find out more about submitting a book manuscript?
• How do I contact a Naval Institute author?


• Seminars & Expositions
  
  
• How do I find out more about upcoming Naval Institute seminars?
• How do I register for a Naval Institute Seminar?
• How much does it cost to attend the Warfare Exposition and Symposium?
• How do I register?
• What do I wear?
• Where is the Pavilion Convention Center?
• Where can I stay in Virginia Beach?


• Foundation
  
  
• Why does the Naval Institute need to resort to fundraising?
• Doesn't the Naval Institute receive government funds?
• Is my gift tax-deductible?
• How do I make a tax-deductible donation?
• How do I help the Naval Institute continue its crucial work of providing an independent forum for the sea services?
• What's the easiest way to donate stocks?
• Does the Naval Institute Foundation offer grants or scholarships?
• How can I help preserve the Naval Institute's photo collection?


• Photo Service/Archives
  
  
• How do I order a photograph that is not found in our web store?
• How do I order a photograph matted and framed?
• How do I know what you have to offer if I do not see it in the web store?
• What size are the photographs?
• How long does it take to process an order?
• What is the phone number I use to order photographs?
• What if I have a copyright question about a photo in one the Naval Institute's books or CD-ROMs?
• What if I want to use a photograph purchased through the U.S. Naval Institute's Photo Service for commercial purposes (eg. book, video, CD-ROM, magazine etc.)?
• How can I help preserve the Naval Institute's photo collection?


• Military Reunions
  
  
• Is there any charge for using the Naval Institute Military Reunions Service?
• Do I have to be a member to use the service?
• Why should I use the service?
• How do I enter a reunion?
• How do I sign up for a reunion?
• If I want to attend a reunion, will my personal information be exposed to everyone?
• How do I cancel my reunion registration?
• How do I cancel a reunion I have entered?
• How do I get more information service?
• How do I join the Naval Institute?


• Oral History
  
  
• May I cite from the oral histories I borrow?
• How long may I borrow an oral history volume?
• How do I rent or order an oral history volume?


• Library Reference Frequently Asked Questions
  
  
• May I borrow a book?
• How do I obtain copies of past Proceedings or Naval History articles?
• How long does research take?

back to top