Important Notices

• Disclaimer
  
  
• Privacy Notices
  
  
• Official Languages Notice
  
  
• Copyright/Permission to Reproduce
  
  
• Non-commercial Reproduction
  
  
• Commercial Reproduction
  
  
• Third-party Materials
  
  
• External Service Providers

Disclaimer

Some of the information and services found on this Web site have been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information or services provided by external sources. Users wishing to rely upon this information or services should consult directly with the appropriate source.

Privacy Notices

The Government of Canada and Service Canada are committed to providing visitors with Web sites that respect their privacy. This page summarizes the privacy policy and practices on the Canada Site.

• The Canada Site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.
  
  
• All personal information created, held or collected by this department is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information or advised of the authority for such collection. You will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
  
  
• The Canada Site employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
  
  
• The Canada Site does not normally use "cookies" to track how our visitors use this site or to determine sites previously visited. If cookies are in use and you have your cookies notification option activated on your browser the system will notify you before any cookies are used so that you may refuse them. (A "cookie" is a file that may be placed on your hard drive without your knowledge by a Web site to allow it to monitor your use of the site.)
  
  
• Visitor information is not disclosed to anyone except Government of Canada personnel who need the information to carry out responsibilities of their job. Any further disclosure of the personal information you give us will be in accordance with the federal Privacy Act.

Official Languages Notice

The Canada Site respects the Official Languages Act and is committed to ensuring all information and services on this site is available in both English and French. However, users should be aware that some information from external sources that are not subject to the Official Languages Act is only provided as a convenience and is available only in the language in which it was provided.

Copyright/Permission to Reproduce

Materials on this Web site were produced and/or compiled by Government of Canada for the purpose of providing Canadians with direct access to information about the programs and services offered by the Government of Canada.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial Reproduction

Information on this site has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from the Government of Canada. We ask only that:

• Users exercise due diligence in ensuring the accuracy of the materials reproduced;
  
  
• The Government of Canada be identified as the source; and,
  
  
• The reproduction is not represented as an official version of the materials reproduced, nor as having been made, in affiliation with or with the endorsement of the Government of Canada.

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada. Through the permission-granting process, Public Works and Government Services Canada helps to ensure that individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to Public Works and Government Services Canada's, Applying for Copyright Clearance on Government of Canada Works page. To obtain permission to reproduce materials on this site for commercial purposes please contact:

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 5th Floor
Ottawa, Ontario
Canada
K1A 0S5
or
Copyright.Droitdauteur@pwgsc.gc.ca

Third-party Materials

Some of the materials and graphical elements found on Government of Canada Web sites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 5th Floor
Ottawa, Ontario
Canada
K1A 0S5
or
Copyright.Droitdauteur@pwgsc.gc.ca

External Service Providers

In order to effectively operate its Web sites, the Government of Canada occasionally uses service providers external to the Government of Canada. Such service providers are bound by a contract with the Government of Canada to treat any personal information they receive in a manner consistent with the provisions of the Privacy Act.

Questions/Comments on Privacy

Questions or comments regarding this policy, or the administration of the Privacy Act on the Canada Site may be directed to the Director General, Corporate Affairs by e-mail to liz.rootham@servicecanada.gc.ca
or by calling (819) 956-1820 or writing to:

The Director General, Corporate Affairs
Service Canada
140 Promenade du Portage, 9^th floor
Gatineau (Québec)
Canada
K1A 0J9

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner.