1. What's my password?
2. I need my password, but I have a freemail account I can't check.
3. I'm putting in my free e-mail address to log-in, but it won't work.
4. It's telling me I need to register, but I know I already did.
5. It says I'm not validated? I never got a validation e-mail.
6. When I try to log-in, it just sends me back to the log-in form.
7. I tried to save my log-in info, but it still makes me sign-in
8. If I sign-up to your newsletters, can I unsubscribe?
9. What do you do with my information?
10. My problem is not listed

To retrieve your password, just click on the 'forgot my password' link at the bottom of the light green sign-in box. It will e-mail it to the e-mail address you use to log-in to our site.
Back to log-in page

Fill out our bug report form. Be sure to provide us with the e-mail address you use to log into our membership and an alternative e-mail address where we can send your password.

Try an alternative e-mail address. The address you use to log-in should be the one you originally gave us when you created your myPghLIVE.com membership account. You probably did not use a freemail address (gopittsburgh.com, blackngold.net, ect...).

Try using a different e-mail address. You must use the one you provided when you first registered with us. If that does not work, fill out our bug report form. Be sure to provide us with the e-mail address(es) you tried to use to log into our membership and a valid e-mail address where we can send your password.

Sometimes spam filters catch our validation/welcome e-mail. Also, be sure you use a valid e-mail address that you are able to check when you sign-up. Fill out a bug report form and give us the e-mail address you use to log-in.

Your broswer needs to be able to accept cookies in order to sign into our membership section. Check out this page to find out how to be sure your browser is properly cookie-enabled.

Your broswer needs to be able to accept cookies in order to use our "save my info forever" feature. If you clear your cache or clear your cookies, it will delete this information. Check out this page to find out how to be sure your browser is properly cookie-enabled.

Of course. Each newsletter contains a link you can click on to immediatly unsubscribe you from that newsletter.

We DO NOT share or sell any of your personal information to any third-party company. We DO provide aggregate demographic informtaion to potential advertisers -- meaning: generic percentages for gender, income, geography, ect. No personally identifiable information is given. This helps us to sell advertising, and in turn, keep our site free for you to use. Please review our privacy policy for more information.

Fill out our bug report form. Be sure to provide us with the e-mail address you use to log into our membership and an e-mail address where we can contact you.