Privacy Statement

The Opera browser offers you excellent features for the protection of your privacy and security when using Opera in the internet environment. Opera Software has also created this privacy statement in order to demonstrate our firm commitment to privacy. This document refers to three distinct areas. Please note that personal information that is collected directly by Opera Software is not shared with any other parties.

Privacy in the opera desktop browser

Opera Software has taken much care in the development so that user privacy and security are not compromised. No personal information is collected or shared, and providing ad profile information in the browser is strictly optional. The Opera user's Web usage is not tracked. What is recorded and shared with the advertising service provider is the user's interaction with the relative banner advertising. Please see links below for more information about the company that provides the advertising in Opera.

Opera's built-in Web search

Opera has a built-in Web search feature introduced in Opera 5. This gives the user the option to utilize external Web search engines directly from the browser interface. Opera relies on third parties for this service. Follow the link below for more information about Opera's search feature.

Privacy on Our Web Sites

The following statement discloses the information gathering and dissemination practices for Opera.com, Opera.no, and OperaSoftware.com. This privacy statement does not include privacy information for the Web sites My Opera or Opera Web Mail. Please consult the privacy statements of My Opera or Opera Web Mail for information regarding their privacy policies.

Collection of data

IP Addresses

Opera Software will on occasion collect visitors' IP addresses to help diagnose problems with servers and to administer Web sites. IP addresses will not be used for any purposes other than these.

Information collected from forms

Opera.com, Opera.no, and OperaSoftware.com use forms for visitors to request information, products, and services. Depending on the the service, product, or information visitors request, visitors' contact information (e.g. e-mail addresses or telephone numbers) or financial information (e.g. credit card numbers) may be collected. Contact information from these forms is used to send orders and information about Opera Software to customers. Visitors' contact information is also used to get in touch with them when necessary. Visitors may opt out of receiving future mailings; see the choice/opt-out section. Financial information that is collected is used to bill the user for products and services.

Cookies

Opera.com, Opera.no, and OperaSoftware.com generally do not use cookies, with the following exceptions: The pages on support.opera.no and support.opera.com, called "The Opera Software Support Desk", use technology created by eJournal, which employs cookies to make the service function smoothly. For more information about eJournal, see the links below. Elsewhere on Opera Software's support site, one may encounter the option to voluntarily save a cookie used for subsequent visits. Opera Software does not have access to any information about visitors from cookies received while visiting Opera Software's sites.

Survey

Opera Software's online surveys ask visitors for demographic information (e.g. age, internet usage, or income level). This is not personally-identifying information and is used to tailor visitors' experience at Opera.com, Opera.no, and OperaSoftware.com.

Contests

Opera Software runs contests on Opera.com, Opera.no, and OperaSoftware.com in which visitors are requested to provide contact information (e.g. e-mail addresses). Visitors' contact information is used to contact the visitor when necessary. This information will not be shared with or sold to other parties. Users may opt-out of receiving future mailings; see the choice/opt-out section.

Public forums

These sites make a Web forum, mailing lists, and news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information, and visitors should exercise caution when deciding to disclose personal information.

Unsubscribing from mailings

Visitors may opt-out of receiving future mailings; see the choice/opt-out section.

Links to other sites

Opera.com, Opera.no, and OperaSoftware.com contain links to other sites. Opera Software is not responsible for the privacy practices or the content of such Web sites.

Security

Opera Software strictly protects the security of your personal information within the confines of the Opera domain, and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access, alteration, or destruction. We protect your data from disclosure, with exception only in matters where designated by law or court order.

Children's guidelines

OperaSoftware provides interactive environments on the Internet to enable members to express themselves and share their ideas and interests by creating and participating in discussion-based virtual communities. Opera.com, Opera.no, and OperaSoftware.com make no guarantees that children can not enter these sites and present both online and offline contact information without parental consent or notification. Further, there is no guarantee that children will not post such information in a public forum. Therefore, we encourage children to include their parents in the registration process, and we encourage parents to read this privacy statement before allowing their children on line.

Choice/opt-out

Opera.com, Opera.no, and OperaSoftware.com provide users the opportunity to opt-out of receiving communications from Opera Software and its partners at the point where information is requested about the visitor. Opera Software gives users the following options for removing their information from our database in order to not receive future communications:

  • Visitors can send e-mail to list-admin@opera.com
  • Visitors can visit the following URL: list.opera.com
  • Visitors can send mail to the postal address listed at the bottom of this page.
  • Visitors can call the following telephone number: +47 24 16 40 00

Correction or updating of personal information

This site gives users the following options for changing and modifying information previously provided:

  • Registered users can use this form
  • All visitors can send mail to the postal address listed on the contact pages
  • All visitors can call the following telephone number: +47 24 16 40 00

Privacy of customer data

In order to process the purchases of licenses for copies of our software, certain information is necessarily collected by Opera Software. We retain records of licensed users of our software, and these records may contain any or all of the following information: names, addresses, phone numbers, credit card numbers, or other relative identifying information. We do not sell or share this information with other parties. We do not sell or share this information with our advertising partners or advertising agencies.

If a customer places a request for customer service, the information that may be collected is: e-mail address, name, phone number, correspondence records, and technical information such as system hardware, operating system, and the version of Opera being used. This information is voluntarily given by the customer, and is used by Opera Software only for the purpose of assisting the customer with his or her problems. This information is not used for any other purpose. Information collected by our customer service department is not shared nor it is sold to other parties. We do not sell or share this information with our advertising partners or advertising agencies.

Questions?

If you have any questions about this privacy statement, privacy issues regarding Opera Software and our products, or privacy on our Web sites please use our contact form.

Postal address:

Opera Software ASA
P.O. Box 2648 St Hanshaugen
NO-0131 OSLO
Norway