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FOUR
STEPS TO VIEWING STREAMING VIDEOS
CHECK
> DOWNLOAD > INSTALL > PLAY
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To
view Mediavision webcasts and streaming videos your
computer must meet some minimum system requirements.
The videos are best viewed using Microsoft's Windows
Media Player™. If you have a newer PC you
may already have the player installed as part of the
Windows operating system. If you're running an older
PC, or if you use a Macintosh, you will need to download
and install the player. |
1.
CHECK that your computer and internet connection meet
these minimum system requirements.
2. DOWNLOAD Windows Media Player. It's free!
If
you're running an older PC or have a slower connection,
choose Windows Media Player 6.4.*
(*these links open a new browser window)
3.
INSTALL Windows Media Player. Follow these easy
installation instructions.
4. PLAY the videos in either of two bandwidths
options, depending upon the speed of your internet connection:
-
if you have a 56k modem, choose LOW bandwidth.
- if you have a DSL or Cable modem, choose MID bandwidth.
If
you are behind a firewall then you must open the following
ports to view the streaming videos.
Out:
TCP on 1755
Out: UDP on 1755
In: UDP between port 1024-5000
How
do I download and install the Windows Media Player?
To
download and install the Windows Media Player using
Internet Explorer:
1. Click "Get Windows Media Player now"
below.
2. In the box that pops up, select Run this program
from its current location and then click OK.
3. When the security warning appears, click Yes to
continue installing.
4. The program will then present you with an End User
License Agreement. Click Yes if you agree to comply.
5. While installing the Media Player, you'll specify
your Internet connection speed. Choose between 14.4K,
19.2K, 28.8K, 56K Modem/ISDN, 112K Modem/Dual-ISDN,
T1/Lan, or Unknown/Other. If you do not know your
connection speed, ask your network administrator or
refer to your modem documentation
6. Click OK.
After you click OK, the Windows Media Player will
open. You are now ready to listen to Windows Media
sound samples.
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How
do I play the streaming videos?
To
watch the streaming videos you need to install the
Windows Mediaª Player on your computer. It's FREE
and easy to install. If you do not have the Windows
Media Player, you may get
the Player now.
How
do I download the streaming videos files to my computer?
While
not all of our files can be downloaded due to copyright
restrictions, those that can be are clearly marked.
To download, you must right click on the link and
do one of the following:
Netscape:
select <save link as...>
Internet Explorer: select <save target as...>
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Why
are the videos not playing for me?
Your
version of Window Media Player is earlier than 6.3.
Your
computer, the operating system, and/or your internet
connection do not meet the system
requirements.
You
may be trying to watch a MID bandwidth video with
with a 56K dialup modem connection. Choose the LOW
bandwidth video file instead.
You're
trying to view the videos with an incompatible player.
Most players, including RealPlayer™, will not
work.
If
you are receiving a specific error message, refer
to the Windows Media Player Error
Code Page
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What
is the difference between mid and low bandwidths?
Bandwidth
refers to the speed of your Internet connection.
A
MID bandwidth connection refers to a cable modem or
dsl connection to the Internet.
A LOW bandwidth connection refers to 56k or lower dial
up modem connections.
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I
am still having problems. Where can I get more help?
If
you are still having problems viewing our videos,
please contact:
Compression
control room:
during Live Broadcasts, 909-869-4977
Imran
Hamid, imran@csupomona.edu
Server Administration/Streaming Engineer, 909-869-2081
(in emergency: 909-210-0350)
Marshall
Grice, grice@csupomona.edu
Streaming Engineer, 909-869-4978
(in emergency: 909-938-7849)
In
case of emergencies e-mail or call:
Art Phelps, acphelps@csupomona.edu
Streaming Broadcast Engineer, 909-869-3919
(in emergency: 909-938-7851)
Please
describe the nature of the problem, the program
with version number, the Operating System you are
running and how to get in touch with you.
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